Layla Pacheco
Glendale
Summary
Receptionist with strong work ethic and positive demeanor. Proficient in managing phone communications, calendar updates, and scheduling tasks. Demonstrates exceptional organizational skills and time management, effectively handling high volumes of inquiries and administrative duties. Specializes in communication, data entry, and appointment coordination to enhance operational efficiency.
Overview
1
1
year of professional experience
Work History
Quality Control Inspector
Trader Joes Warehouse
Glendale
03.2025 - 07.2025
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Trained new employees on proper use of test equipment and inspection techniques by explaining company procedures, job duties and performance expectations.
- Produced official detailed reports outlining performance of findings, quality and defect rates while ensuring that all products met customer requirements prior to shipment Improving operations
- Calibrated products to match design and instruments to required tolerances
Receptionist Assistant
Sarita Sharma and Internal Medicine
Phoenix
06.2024 - 02.2025
- Greeted customers and visitors in a professional manner.
- Responded to customer inquiries via phone or email promptly and courteously.
- Prepared documents such as invoices, reports, memos, letters, financial statements.
- Performed data entry tasks into various software systems accurately and quickly.
- Scanned documents into electronic files for storage purposes.
- Processed customer payments in accordance with company policy.
- Developed strong relationships with clients through excellent communication skills.
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members and ensured accuracy of information.
- Answered, screened, and directed incoming phone calls while managing multi-line telephone systems routed to appropriate personnel.
Education
Crown Point High School
Glendale, AZ11-2024
Skills
- Quality assurance and data analysis
- Technical documentation and reporting
- Equipment calibration
- Process improvement
- Effective communication
- Client relationship management
- Customer service
- Business correspondence
- Professionalism and positivity
- Multitasking and prioritization
Timeline
Quality Control Inspector
Trader Joes Warehouse
03.2025 - 07.2025
Receptionist Assistant
Sarita Sharma and Internal Medicine
06.2024 - 02.2025
Crown Point High School
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