Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LC Marquez

Surprise

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Gila River Health Care
Sacaton, AZ
08.2022 - 06.2026
  • Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
  • Collaborated with healthcare teams to facilitate effective communication and improve patient satisfaction.
  • Assisted in training new hires on customer service protocols and system navigation.

Crew Member Cook

Gila River Casino
Gilbert, AZ
10.2025 - 02.2026
  • Prepared and cooked menu items following Gila River Casino's quality standards.
  • Maintained cleanliness and organization of kitchen areas to ensure compliance with health regulations.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Assisted in inventory management by tracking stock levels and reporting shortages promptly.

Youth Development Specialist

Gila River Indian Community Youth Home
Sacaton, AZ
05.2019 - 04.2020
  • Developed and implemented individualized development plans for youth, fostering personal growth and self-esteem.
  • Facilitated group activities promoting teamwork, communication skills, and conflict resolution among residents.
  • Mentored junior staff on best practices for youth engagement and behavior management techniques.

Education

AAS - Fire Science

Central Arizona College
12-2028

GED - undefined

Phoenix Job Corps
06-2010

Skills

  • Certified in CPR
  • Certified in Stop the Bleed
  • Certified in CPI
  • AZ Driver’s License 2013

Certification

  • CPR, HSI American Safety and Health Institute, May 8th 2025-May 8th 2027
  • Food Handlers Cerificate, FHC ANAB, May 7th 2025-May 7th 2028
  • Title 4 , DBA Liquore, June 11th 2025- June 11th 2028

Timeline

Crew Member Cook

Gila River Casino
10.2025 - 02.2026

Customer Service Representative

Gila River Health Care
08.2022 - 06.2026

Youth Development Specialist

Gila River Indian Community Youth Home
05.2019 - 04.2020

GED - undefined

Phoenix Job Corps

AAS - Fire Science

Central Arizona College
LC Marquez