Leah Roman
Maricopa
Summary
Dynamic and dedicated professional with a positive attitude and strong communication skills, experienced in food service and childcare. At Tempe Union High School District, I enhance meal service efficiency while ensuring compliance with health standards. Proven ability to multitask and deliver exceptional customer service in fast-paced environments.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Food Service Worker
Tempe Union High School District
10.2021 - Current
- Prepare and serve nutritious meals in compliance with health and safety standards.
- Operate kitchen equipment efficiently, ensuring optimal functionality and cleanliness.
- Assist in inventory management, tracking food supplies to minimize waste and ensure availability.
- Maintain cleanliness of workstations, contributing to a safe and organized kitchen environment.
- Collaborate with team members to streamline food preparation processes for timely service delivery.
- Operate cash register accurately, manage transactions efficiently while providing excellent customer service.
Childcare Provider
Katrina Milligan
10.2016 - 01.2020
- Supervised children's daily activities, ensuring safety and engagement in age-appropriate tasks.
- Developed and implemented educational activities that fostered cognitive and social development.
- Maintained a clean and organized environment to promote health and wellness among children.
- Communicated effectively with parents regarding child progress, needs, and daily experiences.
- Assisted children with personal care routines, promoting independence and hygiene practices.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Introduced children to educational games and activities to boost learning.
- Assisted in potty training and other daily hygiene activities to support child development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Mail Carrier
USPS
10.2006 - 12.2010
- Delivered mail efficiently to designated routes, ensuring timely service and customer satisfaction.
- Managed sorting and organizing of mail, maintaining workflow and accuracy in delivery processes.
- Utilized postal equipment for processing and delivering mail, adhering to safety protocols.
- Adapted quickly to route changes, demonstrating flexibility and problem-solving skills in dynamic environments.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Court Legal Clerk I
City of Phoenix
06.1996 - 05.2001
- Assisted in maintaining legal documents, ensuring accuracy and compliance with city regulations.
- Conducted legal research to support case preparation and develop relevant documentation.
- Organized case files and evidence, facilitating efficient retrieval for attorneys and court proceedings.
- Reviewed incoming legal documents for completeness, identifying discrepancies for resolution.
- Utilized electronic filing systems to streamline document storage and retrieval processes.
- Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
- Streamlined legal document filing system, reducing retrieval time for attorneys and paralegals.
- Contributed to a positive work environment through effective collaboration with coworkers and displaying professionalism at all times.
Nutrition Service Worker
Roosevelt School District 66
07.1989 - 05.1994
- Prepared and serve nutritious meals according to established dietary guidelines.
- Assisted in maintaining cleanliness and organization of food service areas.
- Improved efficiency in the kitchen by assisting with food preparation tasks such as chopping vegetables, portioning ingredients, and assembling plates.
- Participated n regular staff training sessions to stay updated on current food safety practices and nutrition standards.
- Keep register accurate through correct billing, payment processing, and cash management practices.
- Process customer payments to accurately record transactions.
Education
General Studies
South Mountain High School
Phoenix, AZSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Team oriented
- Fast-paced environment
- Working with diverse people
- Cash register operation
- Safe food handling
Accomplishments
Received Para-pro Certificate
Certification
Food Handler Certificate-expires 2026
Additional Information
Have had extensive customer service experience with my jobs I held with Maricopa County Superior Court and City of Phoenix Municipal Court as well as filing and using office equipment.
Timeline
Food Service Worker
Tempe Union High School District
10.2021 - Current
Childcare Provider
Katrina Milligan
10.2016 - 01.2020
Mail Carrier
USPS
10.2006 - 12.2010
Court Legal Clerk I
City of Phoenix
06.1996 - 05.2001
Nutrition Service Worker
Roosevelt School District 66
07.1989 - 05.1994
General Studies
South Mountain High School
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