Leandra Lane
Mesa
Summary
Efficient and Sociable Server known for productivity and ability to complete tasks swiftly. Specializes in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excels in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Server
Rosatis
Gold Canyon
12.2025 - 03.2026
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed guest orders using point-of-sale systems effectively.
Customer Service Representative
Walgreens Boots Alliance
Chandler
01.2024 - 03.2025
- Entering prescription requests
- Answering calls from patients
- Insurance verification
- Send refill requests to doctors
Customer Service Representative
GC Services
Mesa
02.2020 - 03.2021
- Assisted Blue Cross Blue Shield of Alabama clients with inquiries to ensure satisfaction and resolution.
- Verified patient insurance benefits, facilitating accurate billing for providers.
- Guided patients in understanding their policy benefits, enhancing their experience and knowledge.
Education
Certified Medical Assistant - Medical Assisting
Apollo College
Mesa, AZ 09.2004 - 05.2005
Rolling Meadows High School
Rolling Meadows, ILSkills
- Table service
- Customer service
- Food safety
- Safe food handling
- High volume dining
- Cash handling
- Table arrangements
- Dining area maintenance
- Dining etiquette
- Time management
- Attention to detail
- Multitasking skills
- Team collaboration
- Communication skills
- Guest relations
- Server training
- Problem solving
- Point-of-sale systems
- Cleanliness standards
Certification
- Food Handlers Card
- Medical Assistant Certification
- CPR/First Aid
Timeline
Server
Rosatis
12.2025 - 03.2026
Customer Service Representative
Walgreens Boots Alliance
01.2024 - 03.2025
Customer Service Representative
GC Services
02.2020 - 03.2021
Certified Medical Assistant - Medical Assisting
Apollo College
09.2004 - 05.2005
Rolling Meadows High School