Leeana Kritikos
San Tan Valley
Summary
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Licensed Cosmetologist
Sport Clips
04.2023 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Guest Advocate
Target Corporation
04.2022 - 09.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Receptionist
Arizona Hair Company
08.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Education
Cosmetology
EVIT
Mesa, Az10.2022
Hamilton HighSchool
Chandler, AZ05.2022
Skills
- High energy and personable
- Customer Service
- Time-management and Goal oriented
- Proficient in Microsoft office applications
- Google documents
- 10-key
- Haircutting techniques
- Active Listening
- Data Entry
- Customer Relations
Awards Certificates
- Barbicide Certification
- Cosmetology Certification
- Bloodborne Pathogen Certification
Training
- Child Safety
- CPR
- Babysitting-Banner Medical Center
- Professionalism-EVIT
- Customer Service-EVIT
- Tour Guide-EVIT
Community Service
- Special Olympics 2015
- Adopt a Highway Clean up 2013-2014
- Greek Festival 2013-2015
Timeline
Licensed Cosmetologist
Sport Clips
04.2023 - Current
Guest Advocate
Target Corporation
04.2022 - 09.2022
Receptionist
Arizona Hair Company
08.2021 - 02.2022
Cosmetology
EVIT
Hamilton HighSchool
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