Leena Reyes
Buckeye
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Inbound Warehouse Associate
Amazon
10.2022 - 12.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Stayed accountable for organized and orderly warehouse storage and product transport.
- Executed quality control procedures to verify acceptable condition of goods.
- Reduced safety hazards by maintaining clean and orderly warehouse environment.
- Checked shipments for properly labeling and palletizing to reduce risk of damage.
- Verified order accuracy of orders and proactively corrected discrepancies.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Office Manager
Art Softley Real Estate
09.2021 - 10.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Door Dash Driver
Door Dash
02.2021 - 03.2021
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
Customer Service
Intech Equipment & Supply
11.2020 - 12.2020
- Responded to customer calls and emails to answer questions about products and services.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Answered and directed phone calls to designated stations.
- Created and sent out invoices to customers in-store or online purchases.
- Coordinated and shipped out online purchases through Amazon and store website.
- Interacted with other chain stores in regard to products needed for inventory
- Kept tract of inventory supply through spreadsheets to sent to supervisor
Crew Member
AMC Theatres
06.2019 - 10.2020
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Swim Instructor
Aqua-Tots Swim School
11.2018 - 06.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Took notes strengths and weaknesses of each child in class to track progress.
- Adapted teaching techniques to different learning styles.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Prepared equipment before each class class and stored items promptly after classes.
- Collaborated with swim team coaches to develop successful training plans.
- Provided emergency first aid and CPR as needed.
Education
High School Diploma -
Valley Vista High School
Surprise, AZ05.2019
Skills
- Warehouse Organization
- Dock Safety
- Accurate Documentation
- Customer Order Fulfillment
- Team Goals
- Warehouse Safety
- Warehouse Procedures
- Conveyor Systems
Timeline
Inbound Warehouse Associate
Amazon
10.2022 - 12.2023
Office Manager
Art Softley Real Estate
09.2021 - 10.2022
Door Dash Driver
Door Dash
02.2021 - 03.2021
Customer Service
Intech Equipment & Supply
11.2020 - 12.2020
Crew Member
AMC Theatres
06.2019 - 10.2020
Swim Instructor
Aqua-Tots Swim School
11.2018 - 06.2019
High School Diploma -
Valley Vista High School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon