Summary
Overview
Work History
Education
Skills
Timeline
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Lena Davenport

Phoenix,AZ

Summary

Professional with strong background in strategic planning and project management, prepared to drive impactful initiatives. Expertise in team leadership, problem-solving, and fostering collaboration to achieve targeted outcomes. Reliable and adaptable, skilled in stakeholder engagement, innovation, and optimizing resources for maximum efficiency.

Overview

14
14
years of professional experience

Work History

Director of Strategic Initiatives

Sunnova Energy
06.2023 - Current
  • Leads strategic initiatives to facilitate the growth of the residential dealer channel. Supports and drives new product introductions, optimizes processes and sales efficiency, evaluates and enables dealer change adoption. Responsible for cross departmental collaboration and planning for any initiative that impacts the residential dealer channel. Leading a team that manages change, drives efficiencies and maintains relationships both internally and externally. Success is driven by the fundamentals of detailed planning, critical impact analysis, deep organizational and industry knowledge, strong communication and the ability to coordinate diverse group.
  • June 2023 - Present (2 years)

Director of Sales Operations, Solar

AmeriSave Mortgage Corporation
04.2021 - 08.2023
  • Assisted with the establishment of a solar sales origination division. Secured, negotiated and contracted EPC's across 12 states. Facilitated the implementation of solar sales software and a CRM. Customized and maintained the SOLO sale platform and integrated it with our CRM. Set pricing, margins and commission structure by region. Forecasted and tracked installations and milestone payments. Led a team who oversaw the post sale pipeline to drive efficiency, customer experience and resolve escalations.
  • April 2021 - August 2023 (2 years 5 months)

Regional Sales Manager

Sunrun
01.2020 - 04.2021
  • Led a united team of solar consultants to top national achievements. A team with deep industry, utility and policy knowledge with ethical sales at the forefront of each transaction. Assisted with the development of companywide processes to drive efficiency, customer satisfaction and cross department collaboration.
  • January 2020 - April 2021 (1 year 4 months)

Channel Account Manager

HubSpot
05.2019 - 01.2020
  • Guided marketing agencies on becoming HubSpot solution experts. Responsible for creating and maintaining channel account relationships with 50+ marketing and software development agencies throughout Canada. Assisted agencies to sell and deliver marketing, sales and service software packages that enabled client success.
  • May 2019 - January 2020 (9 months)

Channel Account Director

Tesla
10.2017 - 08.2018
  • Developed a winning team of managers and lead generators. Built and maintained relations with 65+ channel account locations across four states. Hired and developed a motivated and aligned sales force of 70+ individuals focused on growing the sales funnel. A servant leader whose team consistently exceeded sales and territory growth objectives. Oversaw pre and post sales processes, collaborated with internal departments to improve processes and effectively partnered with channel accounts to achieve sales revenue targets. Identified and launched new markets, hired and trained managers and lead generators and acted as the primary liaison for channel accounts.
  • October 2017 - August 2018 (11 months)

Regional Sales Manager

SolarCity
12.2015 - 10.2017
  • Led, managed, motivated, hired and trained a team of 15 in home solar sales consultants. Mentor and coach on sales strategies and professional development. Cultivated a positive culture with a mission focused team able to pivot in a changing industry, company and utility market. A team focused on quality with consistent and strong metrics placing us in the 95+ percentile for performance. Oversaw the pre and post sales processes, collaborated with other internal teams to remove challenges and eliminate customer frustrations.
  • December 2015 - October 2017 (1 year 11 months)

Channel Account Manager

SolarCity
09.2013 - 12.2015
  • Led, managed, motivated, hired and trained a team of retail lead generators. Developed and maintained channel account partner relationships. Provided guidance on lead generation strategies, solar system solutions and maintained high levels of customer and channel partner services. Presented product knowledge trainings to channel accounts.
  • September 2013 - December 2015 (2 years 4 months)

Senior Field Energy Consultant

SolarCity
10.2011 - 09.2013
    • In home sales consultant who educated customers on the benefits of solar. Awarded for outstanding customer service, exceeding quota and maintaining the highest customer retention rate in the company. Consistent and strong performance metrics with customer care and integrity at the forefront of each transaction.
    • October 2011 - September 2013 (2 years)

Education

Bachelor of Science - Environmental Science

University of Washington
Seattle, WA

Skills

  • Cross-functional team leadership
  • Organizational growth strategies
  • Data analysis expertise
  • Strategic planning and execution
  • Effective communicator and public speaker
  • Operations management
  • Sales performance improvement
  • Workflow optimization
  • Policy development
  • Growth strategy implementation
  • Strategic stakeholder involvement
  • Clear communication

Timeline

Director of Strategic Initiatives

Sunnova Energy
06.2023 - Current

Director of Sales Operations, Solar

AmeriSave Mortgage Corporation
04.2021 - 08.2023

Regional Sales Manager

Sunrun
01.2020 - 04.2021

Channel Account Manager

HubSpot
05.2019 - 01.2020

Channel Account Director

Tesla
10.2017 - 08.2018

Regional Sales Manager

SolarCity
12.2015 - 10.2017

Channel Account Manager

SolarCity
09.2013 - 12.2015

Senior Field Energy Consultant

SolarCity
10.2011 - 09.2013

Bachelor of Science - Environmental Science

University of Washington

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Lena Davenport