Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

Leonor Andaverde

Repair Technician
Yuma

Summary

Motivated and customer-focused professional with experience in retail sales, mobile technology repair, and customer service. Proven ability to handle high-volume environments, manage inventory, and deliver excellent customer experiences. Certified in multiple mobile device platforms.

Overview

11
11
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Repair Technician

uBreakiFix by Asurion
04.2025 - Current
  • Perform diagnostics and repairs on mobile devices including iPhone and Samsung
  • Provide front-desk customer service and manage client intake
  • Handle cash transactions and assist with sales
  • Serve as key holder for opening/closing procedures.

Retail Sales Associate

06.2024 - 04.2025
  • Assist customers with new line activations and product selections
  • Educate customers on promotions and service plans
  • Process payments and manage inventory.

Retail Sales Associate

Cricket Wireless
06.2023 - 03.2024
  • Promote products and meet sales goals
  • Manage inventory and store operations
  • Provide customer support and resolve issues.

Member Services Advocate

Convey Health Solutions
06.2021 - 03.2022
  • Handled outbound calls and customer support
  • Resolved concerns and processed grievances.

Host

Cracker Barrel
01.2020 - 07.2020
  • Greeted and seated guests
  • Managed wait times and supported front-of-house operations.

Cashier

McDonald's
08.2019 - 11.2019
  • Processed orders and payments
  • Maintained cleanliness and restocked supplies.

Sales Associate

Boost Mobile
11.2015 - 04.2017
  • Assisted customers with activations and sales
  • Managed cash register and store maintenance.

Education

High School Diploma / GED -

Aurora Continuation High School
Yuma, AZ, USA

Skills

  • Customer Service
  • Retail Sales
  • Cash Handling
  • Inventory Management
  • Mobile Device Repair

Certification

Food Handler Certification

Section name

Apple/Google/Samsung Certified Technician

Timeline

Repair Technician

uBreakiFix by Asurion
04.2025 - Current

Retail Sales Associate

06.2024 - 04.2025

Retail Sales Associate

Cricket Wireless
06.2023 - 03.2024

Member Services Advocate

Convey Health Solutions
06.2021 - 03.2022

Host

Cracker Barrel
01.2020 - 07.2020

Cashier

McDonald's
08.2019 - 11.2019

Sales Associate

Boost Mobile
11.2015 - 04.2017

High School Diploma / GED -

Aurora Continuation High School
Leonor AndaverdeRepair Technician