Leslie Castellon
Phoenix
Summary
Hard-working professional with 2+ years of experience as a Fraud Operations Specialist seeking to leverage my skills to successfully fill the Fraud Insights Operations Analyst role at Doordash. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals and continue to be 1% better everyday.
Overview
7
7
years of professional experience
Work History
Fraud Operations Specialist
Doordash
05.2022 - Current
- Improved operational efficiency by streamlining fraud investigation processes and procedures.
- Contributed to a positive work environment by fostering teamwork, open communication, and professional development opportunities among team members.
- Successfully managed multiple priorities simultaneously under tight deadlines while maintaining a high level of accuracy in case investigations.
- Evaluated the effectiveness of current fraud prevention tools, recommending improvements based on industry best practices.
Manufacturing Associate
Andersen Windows & Doors
05.2021 - 04.2022
- Project Management
- Organized work to meet demanding production goals.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
Material Handler 2
Ryder
03.2017 - 05.2021
- SAP
- Recognized District Top Performer
- Assisted and co-managed in Kaizen events; achieved and increased productivity, efficiencies, and significant reductions in order errors
- Mentored and trained new and existing employees
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Education
High School Diploma -
Betty H Fairfax
Phoenix, AZ05.2016
Skills
- Bilingual
- Fraud Prevention Strategies
- Data Analysis
- Critical Thinking
- Time Management
- Team Player
- Personable and Friendly
- Communication abilities
Timeline
Fraud Operations Specialist
Doordash
05.2022 - Current
Manufacturing Associate
Andersen Windows & Doors
05.2021 - 04.2022
Material Handler 2
Ryder
03.2017 - 05.2021
High School Diploma -
Betty H Fairfax
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