Leslie Facio
Phoenix,AZ
Summary
Diligent food service worker with successful history in Server/Host settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Detail oriented and friendly. Always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Ready to extend my experiences and grow as an individual. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Morning Squeeze
12.2020 - Current
- Worked in a very high-paced environment - Delivered exceptional, friendly and fast service - Checked identification to enforce age requirement for alcoholic beverages Prepared beverages and filled food orders for customers - Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Barista
Starbucks
06.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Barista
Tea Swirl
07.2022 - 04.2023
- Great Customer Service - Team Lead - Handled cash transactions properly - Provided fast service
Barista
Sharetea
03.2020 - 11.2020
- Greeting customers in a friendly manner and taking food and drink orders Preparing and serving beverages, ranging from simple to elaborate ones Preparing and serving food items such as soups, sandwiches and pastries Answering customers' questions about menu choices
- Promoting and recommending menu options to customers
Server/Host/Expo
Arriba Mexican Grill
05.2017 - 02.2020
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies - Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions - Kept register accurate through correct billing, payment processing and cash management practices Monitored guests for intoxication and immediately reported concerns to management - Checked identification to enforce age requirement for alcoholic beverages Prepared beverages and filled food orders for customers - Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns - Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Education
High school diploma -
Mesa High School
Mesa, AZ05.2019
Skills
- Cash handling
- Serving
- Time management
- Food safety
- Customer service
- Spanish
- Expediting
- Bilingual
- Host/hostess experience
- Food service
- Barista experience
Timeline
Barista
Starbucks
06.2023 - 04.2024
Barista
Tea Swirl
07.2022 - 04.2023
Bartender/Server
Morning Squeeze
12.2020 - Current
Barista
Sharetea
03.2020 - 11.2020
Server/Host/Expo
Arriba Mexican Grill
05.2017 - 02.2020
High school diploma -
Mesa High School
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