Leslie Quintana
Yuma,AZ
Summary
I am seeking an opportunity as an ACO PG1 where my values and commitments of
dedication & self-elevation contributes to the growth of the company
Overview
13
13
years of professional experience
Work History
Training Leader
Panda Express
09.2022 - Current
- Upheld and executed high operational standard
- Identified, developed, and trained associates as future Panda Leaders
- Promoted brand awareness and community outreach
- Built an effective team that help achieve over $111k weekly sales
General Manager- Assistant Manager
Panda Express
04.2013 - 09.2022
- Cultivated strong relationships with guest, vendors, and business partners to ensure long-term success and loyalty.
- Recruited and hired quality store associates
- Worked side by side with associates to train and build trust
- Ensured associates adhere to policies, procedures and operational standards
- Motivated and led team members to work together to deliver PGF
Shift Leader
Panda Express
07.2011 - 04.2013
- Basic understanding of all operational practices and concepts, including store opening and closing
- Thorough knowledge of guest service, food quality and ability to perform all FOH responsibilities
- Trained new or existing FOH team Performed BOH duties as needed
Counter Help
Panda Express
12.2010 - 07.2011
- Enhanced customer satisfaction by providing efficient and courteous service at the counter.
- Streamlined order processing for faster turnaround times, resulting in increased daily sales.
- Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
- Assisted customers with menu selections, offering suggestions based on individual preferences and dietary requirements.
Education
Associate of Arts - General Education
Arizona Western College
Yuma, AZ12.2024
Unleash The Power Within
Tony Robbins
Landmark
Skills
- Team Management
- Training delivery
- Learning Management Systems
- Mentoring abilities
- Operations Management
- Training and mentoring
- Employee Onboarding
- Adaptability
- Public Speaking
Hobbies
Hiking
Journaling
Timeline
Training Leader
Panda Express
09.2022 - Current
General Manager- Assistant Manager
Panda Express
04.2013 - 09.2022
Shift Leader
Panda Express
07.2011 - 04.2013
Counter Help
Panda Express
12.2010 - 07.2011
Associate of Arts - General Education
Arizona Western College
Unleash The Power Within
Tony Robbins
Landmark