Leslie Roberts
Gilbert
Summary
Dynamic and service-oriented server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences excelling in multitasking and customer engagement. Proven ability to enhance guest experiences through personalized service and effective teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Levy Restaurants
Seattle, WA
11.2022 - Current
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area to enhance efficiency and customer experience.
- Engaged with customers to provide personalized service and foster a welcoming atmosphere.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server
Floret
Seattle, WA
03.2024 - 03.2026
- Managed dining area to ensure cleanliness and organization throughout service hours.
- Engaged with guests to create a welcoming atmosphere, fostering repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
English Literature
Pace University
New York, NYSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Handling difficult customers
- Service-oriented mindset
- Anticipating guest needs
- Payment processing
- Menu memorization
Certification
Title 4
Maricopa County Food Handlers
Timeline
Server
Floret
03.2024 - 03.2026
Bartender
Levy Restaurants
11.2022 - Current
English Literature
Pace University