Leslie Romero
Chandler
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Elite Pain and Spine
11.2025 - 12.2025
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated insurance verification processes to ensure accurate patient billing.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Cashier
Someburros
05.2025 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Monitored inventory levels, restocked shelves, and reported discrepancies to management.
- Implemented cash-handling procedures to ensure accuracy in daily revenue reports.
- Collaborated with team members to improve workflow during peak hours for better efficiency.
- Engaged with customers to promote loyalty programs, enhancing store retention efforts.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Internship Student
Phoenix Children's Hospital
02.2025 - 04.2025
- Assisted in research projects by compiling data and summarizing findings for team review.
- Collaborated with team members to develop presentations and reports for stakeholders.
- Supported daily operations by organizing files and maintaining project documentation efficiently.
- Engaged in team meetings, contributing ideas and feedback to enhance project outcomes.
- Provided administrative support, managing calendars and scheduling meetings for team leaders.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Kitchen Prep
Some Burros
01.2023 - 01.2024
- Utilized precise knife techniques, portioning, and food preparation skills.
- Ensured adherence to food safety and sanitation standards (HACCP/ServSafe).
- Collaborated effectively with team members to meet production goals in high-volume settings.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Retail Associate
Q Fashion Chandler Mall
01.2021 - 01.2022
- Delivered excellent customer service in a fast-paced retail environment.
- Assisted in merchandising, inventory rotation, and maintaining store appearance.
- Helped improve sales through product recommendations and positive customer interactions.
- Assisted customers in product selection and provided personalized service to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and managing cash handling procedures.
- Maintained visual merchandising standards, ensuring displays aligned with brand guidelines and seasonal promotions.
- Trained new associates on store policies, customer service techniques, and inventory management processes.
- Addressed customer inquiries and resolved issues promptly to maintain high levels of satisfaction and loyalty.
- Collaborated with team members to achieve sales targets through effective communication and teamwork strategies.
Education
High School Diploma - Medical Assistant
EVIT Technology
05-2025
High School Diploma -
Chandler High School
Chandler, AZ01.2024
Skills
- Patient care
- Vital sign monitoring
- Medical terminology
- Electronic health records
- Appointment scheduling
- Customer service
- Inventory management\
- injections
- Friendly, positive attitude
- Multitasking
Accomplishments
- Recognized for outstanding dedication to patient care.
- Completed 160 clinical hours.
Certification
- medical assistant Training - August-2024 - May -2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Elite Pain and Spine
11.2025 - 12.2025
Cashier
Someburros
05.2025 - 09.2025
Internship Student
Phoenix Children's Hospital
02.2025 - 04.2025
Kitchen Prep
Some Burros
01.2023 - 01.2024
Retail Associate
Q Fashion Chandler Mall
01.2021 - 01.2022
High School Diploma - Medical Assistant
EVIT Technology
High School Diploma -
Chandler High School