Lesly Reyes
Mesa
Summary
Fosters team collaboration and enhancing patient care. Demonstrates strong leadership and problem-solving skills. Recognized for having a friendly, positive attitude and commitment to continue to learn and improve.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Team Leader
The Core Institute
02.2021 - Current
- Motivated staff by setting goals, providing ongoing feedback, and rewarding and recognizing employees.
- Communicated with directors, physicians, and therapists from multiple offices to resolve cases.
- Traveled to multiple locations to orient and assist staff.
- Screened upcoming appointments for required referrals and/or authorization.
- Maintained strict patient confidentiality.
Direct Care Provider
E and C Services
10.2017 - 01.2022
- Motivated patients to accomplish and exceed their goals.
- Deescalated high-stress situations in a timely and effective way.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Nurtured a safe environment by implementing behavior modification strategies as necessary to increase quality of life.
- Developed a working relationship with the patient's family while ensuring core values aligned with every decision.
Education
Associate of Science - Respiratory Care
Gateway Community College
Phoenix, AZ05-2025
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2021
Skills
- Strong leadership
- Direct patient care
- Friendly, positive attitude
- Goal oriented
- Teamwork and collaboration
- Problem-solving
Certification
- CPR/AED Certification
- First Aid Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Office Team Leader
The Core Institute
02.2021 - Current
Direct Care Provider
E and C Services
10.2017 - 01.2022
Associate of Science - Respiratory Care
Gateway Community College
Associate of Arts - Psychology
Maricopa Community Colleges, Mesa Community College
Similar Profiles
SARAH MCMURTRIESARAH MCMURTRIE
Clinic Lead/ Front Office Trainer at THE CORE INSTITUTEClinic Lead/ Front Office Trainer at THE CORE INSTITUTE
Gina WielandGina Wieland
Authorization Specialist at The CORE InstituteAuthorization Specialist at The CORE Institute
Patrick LowryPatrick Lowry
Orthopedic Technician at The Core InstituteOrthopedic Technician at The Core Institute
Omar BazanOmar Bazan
Collections at Gm FinancialCollections at Gm Financial
Javier GalindoJavier Galindo
LSS Technician at IES CommunicationsLSS Technician at IES Communications