Leticia Cruz
4115 E Indian School Rd #122
Summary
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Door Dash
06.2015 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated routes efficiently using GPS technology to optimize delivery times and reduce fuel costs.
- Communicated effectively with customers regarding order status and resolved any issues that arose during deliveries.
- Maintained vehicle cleanliness and functionality, conducting regular inspections to ensure safety compliance.
Packer
DHL Figs
Goodyear AZ
02.2026 - 03.2026
- Operated packing machinery to ensure efficient product assembly and dispatch.
- Executed quality control checks to maintain packaging standards and accuracy.
- Coordinated with team members to streamline workflow and enhance productivity.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Sorter
Ross Distrubtion
Buckey AZ
08.2025 - 11.2025
- Sorted merchandise efficiently to ensure timely processing and distribution.
- Operated scanning equipment to track inventory movement and maintain accuracy.
- Collaborated with team members to streamline sorting workflows and enhance productivity.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
Pickers/QC/Packing/
Staples Disturbution
Tollosen, AZ
09.2019 - 12.2023
- Operated warehouse management system to efficiently track inventory levels.
- Picked and packed products accurately to meet daily demand requirements.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted quality checks on outgoing shipments to ensure product integrity.
- Worked fast to meet assigned daily picking quotas.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Sorted and organized items in designated areas for easy access.
- Kept accurate records of picked items to assist in inventory control and tracking.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Material Handler
PDP Warehouse
Phoenix, AZ
11.2017 - 10.2019
- Maintained accurate inventory records using warehouse management systems.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders, and requisitions to determine items to be moved, gathered, or distributed.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Collaborated with team members to streamline material handling processes for improved efficiency.
- Conducted regular inspections of equipment to ensure safety compliance and minimize downtime.
Customer Assistance Representative
Walgreens
Phoenix, AZ
01.2005 - 11.2017
- Provided exceptional customer service by efficiently resolving inquiries and concerns.
- Assisted with inventory management, ensuring product availability and accuracy.
- Utilized point-of-sale systems for accurate transaction processing and reporting.
- Trained new team members on customer service protocols and operational procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cash handling
- Stocking shelves, price changes, photo department, cosmetics.
Education
High School Diploma -
Metro Tech
Phoenix, AZ05-2004
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Loading and unloading
- Clean driving record
- GPS and route planning
- Heavy lifting
- Order picking and processing
- GPS operation
- Stocking and inventory
- Shipping and packaging
- Quality assurance
- Order verification
- Equipment operation
- Inventory management
- Shopping orders
- Customer interaction
- Courteous and polite demeanor
Timeline
Packer
DHL Figs
02.2026 - 03.2026
Sorter
Ross Distrubtion
08.2025 - 11.2025
Pickers/QC/Packing/
Staples Disturbution
09.2019 - 12.2023
Material Handler
PDP Warehouse
11.2017 - 10.2019
Delivery Driver
Door Dash
06.2015 - Current
Customer Assistance Representative
Walgreens
01.2005 - 11.2017
High School Diploma -
Metro Tech