Enrolled in a 100-hour Shamanic Reiki certificate of excellence program through the Southwest Institute of Healing Arts
Leticia Fuentes
Scottsdale
Summary
Dedicated and compassionate Registered Nurse (RN) with extensive experience in direct patient care, behavioral health, and care coordination across residential, home, and fast-paced environments. Over two years of experience as an Eating Disorder RN has fostered a strong commitment to advocating for and delivering trauma-informed care to adolescents. Proven ability to maintain composure under pressure while effectively managing patients experiencing self-harm urges and other high-stress situations. Strong relationships with patients and families are consistently built through empathetic communication, a respectful attitude, and a genuine passion for serving others.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse- Eating Disorder RN
Rosewood Scottsdale
Scottsdale, AZ
10.2023 - Current
- Performs vital sign monitoring, including orthostatic vitals and blind weights as ordered by the medical provider
- Conducts patient assessments and documents findings in detailed nursing shift notes
- Monitors and documents patient progress or regression in accordance with established policies and procedures.
- Responsible for maintaining patients’ records updated in electronic system.
- Supports a therapeutic milieu by monitoring patient behaviors, fostering a recovery-focused environment, and collaborating with the treatment team to reinforce structure, safety, and consistency.
- Communicates relevant information obtained from patients or families to the interdisciplinary team to support individualized care planning and treatment continuity.
- Provides health education to patients through individual or group sessions when appropriate and documents sessions clearly, accurately, and concisely using the designated form.
- Assists and updates medical and psychiatric providers in facilitating weekly patient consultations.
- Ensures accurate placement of medications in the designated medication box and updates the medication administration record (MAR) accordingly.
- Supports patients in obtaining medications from the pharmacy, including facilitating initial medication orders.
- Coordinates and facilitates the collection of laboratory specimens as ordered, ensures timely receipt of results, and communicates findings to the medical team for appropriate follow-up
- Offers education and support to help patients develop the skills needed for safe self-administration of medications after discharge.
- Participates in discharge planning with the medical and psychiatric teams to ensure continuity of care and safe transition from eating disorder treatment.
- Completes required onboarding and annual training within designated timeframes and attends monthly clinical services training or other training as scheduled, in accordance with organizational policies and procedures.
- In an emergency or declared state of emergency, it may be required to stay on-site as a part of the emergency team until the emergency has ended.
Registered Nurse- Clinical Manager Designee
BAYADA Home Health Care
Phoenix, AZ
09.2023 - 01.2026
- Provide compassionate, one-on-one care to clients in the comfort of their own homes
- Administer medications per doctor’s order and obtain and monitoring vital signs
- Assess patient conditions, document any changes of condition, and notify office clinical nurse services manager and providers as needed
Bilingual Registered Nurse- Lead Medical Coordinator of the Medical Department, ORR (Office of Refugee Resettlement)
A New Leaf
Mesa, AZ
06.2023 - 08.2023
- Interviewed and Accepted position on April 28, 2023. Background checks, fingerprint clearance card, verifications from state of California, etc. took all of May, first day of orientation was June 12, 2023.
- Head of Medical Department: trained to be responsible for the medical coordination of undocumented clients, teenage boys ages 12-17, that have arrived in the United States from various countries seeking asylum, citizenship, medical care, sponsorship in the United States of America, and most importantly, physical/ emotional/ psychological/ and spiritual safety
- Ensured compliance with regulations in policy development and implementation according to Arizona State Licensing, United States Office of Refugee Resettlement, and A New Leaf, Non-Profit Agency standard, as well as on-going program refinement based on advances in the federally funded program
- Assisted sponsors, documented parents, and case managers to address any barriers that interfered with timely medical services for undocumented clients
- Responded, assessed, and complied with undocumented clients’ medical complaints, along with assessing all urgent and emergency medical needs immediately. Transported clients with a youth care staff member to non-emergency hospital and urgent care visits
- Guided, educated, advised, and compassionately mentored all staff in all departments in English and Spanish in regards to: medical training with equipment, basic medical assessment and when to call the medical department, medication education to give to undocumented clients when the children asked for over the counter medications, and ethical guidelines to correctly document and to prepare for federal ORR auditors
- Scheduled and coordinated medical appointments with outside providers (i.e. Pediatricians, Dentists, Medical Specialists, Optometrists, vaccination/ immunization clinics, etc.) within 72 hours, as determined by federal guidelines and as undocumented client needed treatment
- Advised the appropriate parties, i.e. direct supervisors, of developed/ existing medical conditions in our undocumented children
- Responsible for overseeing the professionalism and work ethic of the medical staff; consisting of three medical assistants
- Moved to Phoenix, Arizona in February of 2023. Applied for nursing license for the State of Arizona and was awarded my license to practice nursing in the state of Arizona in March of 2023.
Nurse Case Manager, Outpatient Special Needs Population Team
Regal Medical Group
Covina, CA
07.2022 - 09.2022
- Assessed members physical, mental, emotional, and socio-economic needs over the phone
- Intervened when member’s needed emergency nurse advice and prevented emergency room visits when not medically necessary
- Built rapport with members over the age of 65 and established care coordination appropriate relationships over the phone
- Created care plans, completed overall and initial assessments, and other task required by Health Plans to meet Medicare guidelines in a timely manner
- Worked diligently at faxing/ emailing/ and communicating with people over the phone in an office environment, yet from home, between the hours of 8:30 am to 5:00 pm without direct oversight from management
- Delegated to coordinator tasks that were not clinical yet necessary for successful patient outcomes
Staff Registered Nurse Medical-Surgical/Telemetry Unit
Chino Valley Medical Center
Chino, CA
03.2020 - 06.2022
- Delivered outstanding bedside nursing care to up to five patients per shift on a 112-bed acute care unit. Patients were admitted for various conditions, including COVID-19, and managed care from treatment initiation to hospital discharge
- Administered blood products and medications such as heparin, anti-hypertensives, and antiarrhythmics and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Unit Preceptor: Provided knowledge and mentorship to newly hired nurses through the transition from novice new grad to well adapted MST nurse.
- Unit Charge Nurse, Relief RN: Charge Nurse for Medical-Surgical/ Telemetry Unit. Supervised the staff registered nurses, certified nurse assistants, telemetry technicians, and unit secretary during the 7 pm to 7 am night shift. Coordinated scheduled procedures with patient, nursing staff and resident physicians or specialists. Gave medical report, including the current hospital plan and any overnight changes, on each patient on the medical-surgical/ telemetry unit to the morning charge nurse for continuity of care
- Worked in the ICU and Emergency Department; was floated to these units multiple shifts a month.
Registered Nurse, Night Shift Supervisor
Trellis Chino, a skilled nursing and post-acute rehabilitation center
Chino, CA
08.2019 - 05.2020
- Assessed and monitored residents on change of condition, notifying physician and families accordingly
- Managed residents on intravenous therapy by inserting/ removing IV’s, hanging IV fluids and antibiotics, and providing care for the IV site
- Accurately completed admissions, discharges and transfers of residents
- Prepared, administered and documented medications and performed treatments according to physician orders
- Documented daily the care given to residents
- Prepared residents going out for medical appointments and dialysis
New Grad Program, Registered Nurse Medical-Surgical/Telemetry Unit
Huntington Hospital
Pasadena, CA
12.2018 - 04.2019
- Completed New Grad computer modules; regarding Huntington Hospital as an organization and specific learning modules for the telemetry floor
- Precepted and trained with several seasoned Registered Nurses with a specialty in monitoring heart patients
- Completed skill check offs, such as demonstrating competency in: IV catheter insertion and care, Foley catheter insertion and care, safely giving wound care, / medications and passing medication to patients via oral/ IV push/ IV pump medications/ sublingual/ g-tube/ rectal routes, proper nutrition and turning my bed bound patients Q 2 hours, communication and advocating for patients while speaking with doctors, proper assessment and documentation, etc.
- Passed the NCLEX and was awarded my nursing license from the Board of Registered Nursing, California, on February 14, 2018.
- 3 rounds of interviews and then accepted a position on December 15, 2018. Due to the high saturation of newly graduated registered nurses, Huntington Hospital offered this competitive New Graduate Program twice a year. Therefore, first day of orientation was in February of 2019.
VITAS Nurse Case Manager, RN
VITAS Healthcare
San Gabriel Valley Region, CA
06.2018 - 10.2018
- Developed interpersonal skills to provide safe, reliable and family-centered patient care with compassion
- Completed initial and ongoing comprehensive assessments in the home to a culturally diverse patient population; including physical, psychosocial, spiritual and bereavement
- Provided comfort care and maintained quality of life, emphasizing the integration of mind, body, and spirit
- Alerted team physician of any changes in condition and implemented new orders and changes to plan of care
- Ensured continuous management of each patient/ family need as they journeyed through end of life issues
- Participated in weekly interdisciplinary team meetings to advocate for patient and to update team on each case
- Collaborated with the interdisciplinary team on each patient’s individualized plan of care and evaluated outcomes
VITAS Hospice Volunteer
VITAS Healthcare
San Gabriel Valley Region, CA
03.2018 - 06.2018
- Developed rapport by listening attentively and offering comfort by scheduling weekly one-hour visits with hospice patients
- Authentically available to patient and family for the emotional, spiritual, and holistic needs during the end of life journey
- Executed excellent customer satisfaction skills through effective communication
- Passed the NCLEX and was awarded my nursing license from the Board of Registered Nursing, California, on February 14, 2018.
Azusa Pacific University’s Homeless Healthcare Outreach Volunteer
East San Gabriel Valley Coalition for the Homeless
San Gabriel Valley Region, CA
12.2017 - 03.2018
- Assessed diagnosed, educated, and created individualized plans of care under the direction of licensed Nurse Practitioners every Thursday at the traveling clinic to serve the San Gabriel Valley community
- Worked collaboratively and in a positive manner with others
Care Coordinator, Case Management Department
SynerMed
Monterey Park, CA
11.2013 - 04.2016
- Identified barriers and resolved issues by speaking directly with patients and families to improve coordination of care
- Interacted with providers to expedite linking and scheduling patients with required services, procedures, and follow up appointments
- Prioritized patient/family needs and collaborated with nurse case managers to develop goals, interventions, resource identification, and care plans
Case Manager/ Mental Health Worker/ Program Specialist I
BHC Alhambra Hospital
Rosemead, CA
02.2011 - 03.2014
- Cross-trained in the case management department with Ph d/ MFT/ and Psy-D level colleagues and worked along-side these professionals as an In-Patient Psych Case Manager
- Collaborated with Therapists, RN’s, Dieticians, etc., in the Eating Disorder unit, Reason. Reasons is an In-Patient program for men and women on 5150 holds, 5250 holds, as well as voluntary status for the treatment of Eating Disorders in an In-Patient setting.
- Maintained the flow of patient care and supervised patient safety through the emotional, medical, and psychological care of each person through education and socialization in a structured environment
- Assisted with patient care such as activities of daily living to improve daily functioning and emphasize positive routines
- Demonstrated flexibility and creativity in response to unexpected changes in patient condition, work load/ staffing
- Facilitated daily community meetings orienting patients to the psychiatric hospital to prepare patients for rehabilitation back into society when it came time for discharge planning to a lower level of care
Education
Bachelor of Science - Nursing
Azusa Pacific University
Azusa, CA12.2017
Bachelor of Arts - Psychology
University of California, Riverside
Riverside, CA06.2011
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA06.2011
Skills
- Direct patient care
- Patient assessments
- Documentation and charting
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Compassion and empathy
- Patient monitoring
- Care planning
- Professional bedside manner
- Team coordination
- High level of autonomy
- Medication administration
Accomplishments
Employee of the Month, February 2025, at Rosewood Scottsdale.
First Place Winner in Monte Nido 2025 Halloween Costume Contest, representing Rosewood Scottsdale.
Certification
- Registered Nurse, State of Arizona License #289618 Valid through April 1, 2027
- Level One Fingerprint Clearance Card Card Number 2023J08234 Valid through May 16, 2029
- Basic Life Support (BLS) for Healthcare Providers Valid through May 2026
- CPR/ AED, Adult/ Child/ Infant Valid through May 2026
- Registered Nurse, State of California. License #95154535 Valid through August 31, 2023
- Advanced Cardiac Life Support, American Heart Association Valid through October 2022
Interests
Timeline
Registered Nurse- Eating Disorder RN
Rosewood Scottsdale
10.2023 - Current
Registered Nurse- Clinical Manager Designee
BAYADA Home Health Care
09.2023 - 01.2026
Bilingual Registered Nurse- Lead Medical Coordinator of the Medical Department, ORR (Office of Refugee Resettlement)
A New Leaf
06.2023 - 08.2023
Nurse Case Manager, Outpatient Special Needs Population Team
Regal Medical Group
07.2022 - 09.2022
Staff Registered Nurse Medical-Surgical/Telemetry Unit
Chino Valley Medical Center
03.2020 - 06.2022
Registered Nurse, Night Shift Supervisor
Trellis Chino, a skilled nursing and post-acute rehabilitation center
08.2019 - 05.2020
New Grad Program, Registered Nurse Medical-Surgical/Telemetry Unit
Huntington Hospital
12.2018 - 04.2019
VITAS Nurse Case Manager, RN
VITAS Healthcare
06.2018 - 10.2018
VITAS Hospice Volunteer
VITAS Healthcare
03.2018 - 06.2018
Azusa Pacific University’s Homeless Healthcare Outreach Volunteer
East San Gabriel Valley Coalition for the Homeless
12.2017 - 03.2018
Care Coordinator, Case Management Department
SynerMed
11.2013 - 04.2016
Case Manager/ Mental Health Worker/ Program Specialist I
BHC Alhambra Hospital
02.2011 - 03.2014
Bachelor of Arts - Psychology
University of California, Riverside
Bachelor of Arts - Sociology
University of California, Riverside
Bachelor of Science - Nursing
Azusa Pacific University