Letisha Sartin
Queen Creek,Az
Summary
Dedicated and results-driven Fraud Investigator with extensive experience in detecting and preventing financial fraud. Proven ability to conduct thorough investigations, analyze suspicious activity, and maintain regulatory compliance, especially in anti-money laundering (AML). Adept at working under pressure while managing complex cases, utilizing advanced fraud detection tools. Eager to contribute expertise to a dynamic team and take on new challenges in a fraud prevention or investigative role.
Overview
23
23
years of professional experience
Work History
Fraud Investigator
PwC
10.2024 - Current
- Investigate and document suspicious financial activities in compliance with AML regulations and best practices.
- Analyze transaction patterns using Actimize to detect potential fraudulent or money laundering activities.
- Prepare and file Suspicious Activity Reports (SARs), ensuring adherence to BSA and Patriot Act guidelines.
- Collaborate with cross-functional teams to develop and improve fraud detection systems.
Senior Fraud Specialist
Discover Financial Services
04.2022 - 03.2024
- Managed incoming fraud-related calls, utilizing skip tracing and verification tools to assess and resolve suspicious cases.
- Conducted in-depth fraud investigations, helping reduce fraudulent claims and customer exposure.
- Provided timely and accurate support, maintaining a high level of customer satisfaction while mitigating financial losses.
Senior Accounts Manager
Discover Bank
02.2022 - 04.2022
- Managed incoming customer banking inquiries and efficiently routed calls to appropriate departments.
- Assisted in account management, ensuring compliance with banking operations and customer requirements.
Retail Bookkeeper
Bashas’ Food City
09.2002 - 03.2016
- Balanced financial records for all store departments, maintaining precise accounting practices.
- Operated the cash/checking desk, ensuring accurate transactions and customer account management.
Skills
- Fraud Investigations
- Financial Crime Detection
- AML & Regulatory Compliance
- Transaction Monitoring
- Fraud Prevention & Risk Mitigation
- Financial Services Expertise
- Banking Operations & Systems
- Customer Account Management
- Problem-Solving & Analytical Skills
- Reporting & Documentation
- Customer Service & Support
- Payment Processing
Accomplishments
- Achieved GreenLit Status by completing SAR Investigations with accuracy and efficiency.
Key Highlights
- Demonstrated success in reducing fraud through early detection and thorough investigation processes.
- Experienced in regulatory environments, ensuring compliance with complex financial and anti-money laundering regulations.
- Proven track record of collaborating across departments to implement fraud prevention strategies and improve operational efficiencies.
- Adept at utilizing fraud detection tools and banking systems to monitor, report, and resolve issues efficiently.
Timeline
Fraud Investigator
PwC
10.2024 - Current
Senior Fraud Specialist
Discover Financial Services
04.2022 - 03.2024
Senior Accounts Manager
Discover Bank
02.2022 - 04.2022
Retail Bookkeeper
Bashas’ Food City
09.2002 - 03.2016
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