Lex Alexander
Phoenix
Summary
Dynamic professional with extensive experience in customer service and staff training. Proven ability to enhance inventory management and resolve customer issues effectively. Proficient in Microsoft Office and skilled in visual merchandising, demonstrating strong problem-solving and communication abilities to drive team success. Highly motivated to provide a quality solution even to the most elusive problems in a timely and creative manner.
Overview
6
6
years of professional experience
Work History
Botanical Worker/Stock Manager
Pueblo Life
Phoenix, AZ
07.2025 - Current
- Maintained garden tools and equipment for optimal performance.
- Applied fertilizers and pesticides following safety guidelines.
- Designed planting layouts to maximize space and visual appeal.
- Educated staff on best practices in garden maintenance techniques.
- Watered plants and performed minor irrigation repair and adjustments.
- Assisted in the selection and purchase of plants, gardening supplies, and equipment within budget constraints.
- Assisted in the selection and purchase of plants, gardening supplies, and equipment within budget constraints.
- In charge of executing regular inventory counts and comprising a list of "low stock items" to prepare for re-ordering.
- Maintaining inanimate goods displays stocked and faced as well as redesigned on a bi-weekly basis to support sales and customer excitement.
- Responsible for creating carts of re-orderable stock as well as procuring new products to have in store that support Pueblo's mission statement while also prioritizing customer needs. (Pricing, Accessibility, Good Quality Products)
Mate/Crew Member
Trader Joes
Phoenix, AZ
09.2023 - Current
- Stocked shelves with products to ensure optimal inventory levels.
- Assisted customers with inquiries and provided product recommendations.
- Trained new team members on store policies and customer service techniques.
- Monitored product freshness and removed expired items from shelves regularly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Key Holder Head Cashier
Sprouts Farmers Market
Phoenix, Arizona
01.2022 - 08.2023
- Responsible for maintaining order and functionality of the front end and its cashiers to ensure good workflow.
- Ensures customers are are helped efficiently by cashiers, cash is handled properly and according to policy, and that the store is kept clean and orderly.
- Key Holder responsibilities include unlocking and locking the store, helping customer service employees, and ensuring the store is clean and organized before leaving for the day.
Customer Service representative
Metro Inclusive Health
Tampa, Florida
01.2021 - 01.2022
- Key responsibilities include, but are not limited to: Keeping the store clean, and regularly sanitizing surfaces, providing health clinic information, advocating for the community, outreach, and ensuring the food experience was fresh.
- Key Holder responsibilities include unlocking and locking the store, helping customer service employees, and ensuring the store is clean and organized before leaving for the day.
Photographer
Gigante Productions
Tampa, Florida
01.2020 - 01.2022
- Key responsibilities include, but are not limited to: Set up and tear down of photographic sets on site and in the building, diverse knowledge of indoor and outdoor settings for all lighting conditions, ensuring customers know all policies and procedures, providing price and package information, ensuring all photos taken in the appropriate amount of time given.
Education
Some College (No Degree) -
Hillsborough Community College
Tampa, FLSkills
- Proficient in MacOS
- Proficient in IOS software
- Proficient with all versions of Windows software
- Native Spanish speaker
- Cash Handling
- Adobe Software
- Microsoft Office suite
- De-escalation Soft Skills
- Detail Oriented
- Staff training
- Visual merchandising
- Problem solving
- Communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Botanical Worker/Stock Manager
Pueblo Life
07.2025 - Current
Mate/Crew Member
Trader Joes
09.2023 - Current
Key Holder Head Cashier
Sprouts Farmers Market
01.2022 - 08.2023
Customer Service representative
Metro Inclusive Health
01.2021 - 01.2022
Photographer
Gigante Productions
01.2020 - 01.2022
Some College (No Degree) -
Hillsborough Community College
References
Available upon request
Education and Training
other
Pronouns
He/Him