Lexee Ash
Mesa
Summary
Customer-focused professional with experience in delivering high-quality service in fast-paced, people centered environments. Skilled in creating positive welcoming experiences, while managing multiple priorities with efficiency and attention to detail. Brings a calm, polished presence and a strong focus on customer satisfaction and team collaboration.
Overview
4
4
years of professional experience
Work History
Registration Receptionist
HonorHealth
Tempe, AZ
10.2023 - Current
- Deliver a professional, welcoming front desk experience for 50+ patients daily
- Manage high- volume phone and in-person interactions while staying organized and efficient
- Assist patients with scheduling, payments and general inquiries
- Chosen as a preceptor to onboard and train new hires, ensuring consistency in procedures and quality of service
- Review and optimize provider schedules to ensure accuracy, efficiency, and appropriate patient placement
- Resolve customer concerns and provide timely, effective solutions
- Collaborate with team members to support workflow and service quality
Ophthalmologist Assistant
Retinal Consultants of Arizona
Mesa, AZ
08.2022 - 09.2023
- Conducted patient workups including vision assessments, eye pressure measurements, and dilation preparation prior to exams
- Supported a fast-paced, client-focused environment by assisting patients through appointments
- Communicated clearly to ensure a comfortable and positive experience
- Traveled between clinic locations, including regional travel by air, to support patient care and clinic operations
Education
High School Diploma -
Mesquite High School
GilbertSkills
- Customer Experience & Client interaction
- Payment processing
- Multitasking in Fast-Paced Environments
- Problem Solving & Conflict Resolution
- Team Collaboration
- Time Management & Reliability
Timeline
Registration Receptionist
HonorHealth
10.2023 - Current
Ophthalmologist Assistant
Retinal Consultants of Arizona
08.2022 - 09.2023
High School Diploma -
Mesquite High School