ALEXIS PASSMORE
Peoria
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Flight Attendant
American Airlines
Phoenix
2023.12 - 2025.12
- Managed in-flight beverage and meal service for diverse passenger needs.
- Conducted pre-flight safety demonstrations for passengers and crew compliance.
- Monitored cabin environment for passenger comfort throughout the flight.
- Assisted with boarding and deplaning processes to maintain efficient operations.
- Managed in-flight beverage and meal service for diverse passenger needs.
Lead Customer Service Agent
American Airlines
Rochester
2022.02 - 2023.12
- Resolved passenger issues with empathy and professionalism in high-pressure situations.
- Coordinated with team members to ensure seamless service during peak travel times.
- Utilized reservation systems to assist customers with flight bookings and changes efficiently.
Hostess
Ah-So Sushi & Steak
Phoenix
2018.08 - 2022.01
- Managed reservations and organized seating arrangements efficiently.
- Monitored waitlists and communicated wait times to guests accurately.
- Assisted in training new host staff on operational procedures and standards.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ2021-05
Skills
- Complex problem solving and customer service skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Ability to work independently and as part of a team
- Attention to detail and organized
Timeline
Flight Attendant
American Airlines
2023.12 - 2025.12
Lead Customer Service Agent
American Airlines
2022.02 - 2023.12
Hostess
Ah-So Sushi & Steak
2018.08 - 2022.01
High School Diploma -
Mountain Ridge High School