Lexuus Chavez
Casa Grande
Summary
Highly skilled in customer service with valuable experience as a server, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the dining reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Server
Oasis Nursing And Rehab
Casa Grande
06.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed food and beverage orders
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained cleanliness of kitchen area by sweeping, mopping, washing dishes and disposing of waste appropriately.
- Maintained cleanliness and safety of resident living areas and common spaces.
Sales Associate/Key Holder
Shoe Dept. Encore
Casa Grande
10.2021 - 06.2023
- Assisted customers with sales products
- Maintained organized merchandise displays to enhance visual appeal.
- Processed sales transactions accurately using point-of-sale systems.
- Mange crew
- Conducted inventory checks and restocked shelves as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized stockroom shelves according to size, color or style.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Cleaner Helper
Valley Humane Society
Casa Grande
03.2020 - 08.2021
- Maintained cleanliness of facility by sweeping, mopping, and dusting areas.
- Care of animals
Education
Casa Grande Union High School
Casa Grande, AZSkills
- Customer service
- Order management
- Food safety
- Menu knowledge
- Problem solving
- Dish preparation
- Strong work ethic
- Supply restocking
- Cash handling
- Food and beverage pairings
- Dining customer service
- Cleaning procedures
- Product knowledge
- Money handling
- Cash drawer balancing
- Cleaning
- Truck unloading
- Cleaning and sanitation
Timeline
Server
Oasis Nursing And Rehab
06.2024 - Current
Sales Associate/Key Holder
Shoe Dept. Encore
10.2021 - 06.2023
Cleaner Helper
Valley Humane Society
03.2020 - 08.2021
Casa Grande Union High School