Leyla Akhundova
Baku
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Considering self-development as an infinite process and always trying to keep knowledge up to date with recent innovations by participating in organized activities and seminars. Have developed research and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Chief Administrative Officer
Baku Medical Plaza Medilux - Beauty and Health Center
01.2023 - Current
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Promoted collaborative and coordinated planning to achieve goals and objectives.
- Exercised good judgment by employing contemporary management principles and supervisory practices.
- Represented organization at industry conferences and events.
Coordinator
Baku Medical Plaza Medilux
11.2022 - 12.2022
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Representative
Azercell Telecom LLC
04.2019 - 10.2022
- Compiled and verified data to resolve issues and streamline efficiency.
- Listened to customer needs to identify and recommend best services.
- Demonstrated product features to align with customer needs
- Audited customer account information to identify issues and develop solutions.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Representative
Smart Solution LLC
2018 - 2019
- Compiled and verified data to resolve issues and streamline efficiency.
- Listened to customer needs to identify and recommend best services.
- Demonstrated product features to align with customer needs.
SMM Manager
BMP Medi Lux Clinic
2017 - 2018
- Developed innovative product solutions grounded in clear understanding of customer needs.
- Handled delegated tasks.
- Developed direct mass mailings which resulted in significant growth of customer base.
Teacher of Chemistry and Physics
Red communications - Children's educational project
2016 - 2017
- Met with students to discuss grades and assignments and for group tutoring sessions.
- Developed exciting and informative lectures addressing variety of chemistry topics.
- Developed lesson plans according to chemistry textbook outlines.
Teacher
Esperanto Preschool education
2015 - 2016
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Worked outside normal hours to be available to answer parent and student questions.
- Supervised students throughout day, both in classroom and outside during breaks.
Education
Language Courses
Caspian Learning Centre
Language Courses
Word Hope International Azerbaijan
Finance Literacy Seminar
Central Bank of Republics of Azerbaijan
BBA - Information Technology & Systems Engineering
Azerbaijan State University of Economics
Baku06.2018
Forex
Attended Seminars
2018
Some College (No Degree) - Java Programming
Network Training Centre
2017
Skills
- Effective Listening
- Public Speaking
- Conflict Resolution
- Team Leadership
- Ability to Work Under Pressure
- Time Management
- Computer Skills
- Active Listening
- Process Improvement
- Administrative Management Strategies
- Adaptable and Flexible
- Results Orientation
Languages
Azerbaijani
Native language
Russian
Proficient
C2
English
Upper Intermediate
B2
Turkish
Upper Intermediate
B2
Timeline
Chief Administrative Officer
Baku Medical Plaza Medilux - Beauty and Health Center
01.2023 - Current
Coordinator
Baku Medical Plaza Medilux
11.2022 - 12.2022
Representative
Azercell Telecom LLC
04.2019 - 10.2022
Representative
Smart Solution LLC
2018 - 2019
SMM Manager
BMP Medi Lux Clinic
2017 - 2018
Teacher of Chemistry and Physics
Red communications - Children's educational project
2016 - 2017
Teacher
Esperanto Preschool education
2015 - 2016
Language Courses
Caspian Learning Centre
Language Courses
Word Hope International Azerbaijan
Finance Literacy Seminar
Central Bank of Republics of Azerbaijan
BBA - Information Technology & Systems Engineering
Azerbaijan State University of Economics
Forex
Attended Seminars
Some College (No Degree) - Java Programming
Network Training Centre
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