Leyla Kazimova
Baku,BA
Summary
Multitasking individual adept at processing various payment forms efficiently and precisely. Bilingual Office Cashier dedicated to effectively communicating with customers to resolve issues and support top-notch service objectives. Efficient Administrative Cashier known for high productivity and completing tasks with precision. Skilled in cash management, customer service, and financial record keeping. Excel in communication, problem-solving, and organizational skills to enhance workplace productivity and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Administrative Cashier Armani Exchange store
Sinteks
Baku, Baku
01.2022 - Current
- Managed daily cash reconciliations to ensure financial accuracy.
- Assisted customers with inquiries and provided exceptional service.
- Maintained cleanliness and organization of the cashier area consistently.
- Utilized point-of-sale systems to record transactions and manage inventory.
- Trained new staff on cash handling procedures and customer service protocols.
- Monitored stock levels and reported shortages to management promptly.
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
- Performed other related duties as assigned by supervisor or manager.
- Conducted daily inventory checks to ensure accuracy of stock levels.
- Assisted in ordering office supplies when needed.
- Maintained cleanliness of checkout areas throughout the day.
- Responsible for the opening and closing procedures of the shop.
- Processed payments including cash, checks, debit and credit cards, gift cards and store credit.
- Organized files for easy retrieval of documents when necessary.
- Answered phone inquiries from customers regarding store hours, products and services.
Cashier Helper
Duty Free International Airport
Baku, Baku
03.2018 - 11.2021
- Assisted customers with product selection and inquiries at airport duty-free shop.
- Processed transactions efficiently using point-of-sale systems for accurate sales.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Collaborated with team members to restock inventory and manage stock levels.
- Ensured compliance with airport security regulations during customer interactions.
- Provided friendly customer service to create a welcoming shopping atmosphere.
- Assisted with stocking shelves with new inventory from back room storage areas.
- Ensured that all safety procedures were followed correctly during cash handling operations.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
Receptionist
Hostel
Baku, Baku
03.2017 - 10.2018
- Greeted guests upon arrival, ensuring a warm and welcoming atmosphere.
- Managed phone calls, directing inquiries to appropriate staff members.
- Assisted with check-in and check-out processes for guests.
- Maintained cleanliness and organization of reception area for optimal guest experience.
- Provided information about hostel amenities and local attractions to visitors.
- Handled guest requests and resolved issues promptly and professionally.
- Recorded guest information accurately in the booking system for easy access.
- Collaborated with team members to enhance overall guest satisfaction and service quality.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
Seller
Souvenir shop
Baku, Baku
09.2013 - 02.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels and organized stock for efficient store operations.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Handled credit cards and cash to accurately process payments at point of sale.
- Performed inventory management duties such as stocking shelves, rotating stock, and tracking shipments.
Education
Bachelor of Accounting - Finance
BBK
Baku06-2022
Skills
- Cash handling
- Inventory management
- Daily cash reconciliation
- Staff training
- Customer relationship management
- Stock monitoring
- Financial accuracy
- Problem solving
- Cash handling expertise
- Document management
- Office equipment usage
- Teamwork orientation
- Cash register operation
- Supply ordering
- Inventory control
- POS system proficiency
- Reports and documents
- Cash counting
- Reporting and documentation
Languages
Azerbaijani
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Timeline
Administrative Cashier Armani Exchange store
Sinteks
01.2022 - Current
Cashier Helper
Duty Free International Airport
03.2018 - 11.2021
Receptionist
Hostel
03.2017 - 10.2018
Seller
Souvenir shop
09.2013 - 02.2016
Bachelor of Accounting - Finance
BBK
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