Summary
Overview
Work History
Education
Skills
Computer Skills
Projects
Certification
Languages
Timeline
Generic

Leyla Zulfaliyeva

Baku

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Enthusiastic professional focused on applying training and experience to contribute in collaborative setting. Self-motivated professional operates well in both individual and team-based capacities.

Overview

2
2
years of professional experience

Work History

Call Center Manager

Royal Express LLC
Baku
08.2023 - 07.2024
  • Developed and maintained a team of call center representatives to meet performance standards.
  • Developed training materials for new hires on how to handle different types of calls effectively.

İnternship

SOCAR
02.2023 - 05.2023
  • Prepared reports summarizing project progress and results for management review.
  • Maintained positive working relationship with fellow staff and management.

Volunteer

Binagadi Youth House
Baku
02.2022 - 05.2022
  • Collaborated with other volunteers to create a positive work environment.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Organized and maintained records of volunteer hours and donations.

Education

Master of Science - Reliability And Operational Efficiency of OOGU

Azerbaijan State Oil And İndustry University
Azerbaijan,Baku
06-2025

Bachelor of Science - Oil And Gas Installations Engineering

Azerbaijan State Oil And İndustry University
Azerbaijan,Baku
06-2023

Skills

  • Teamwork and Collaboration
  • Relationship Building
  • Public Speaking
  • Administrative tasks
  • Driver's License
  • Attention to Detail

Computer Skills

  • Microsoft office

Projects

  • Azerbaijan Engineers Union
  • STP and Education Development Fund

Certification

  • BYH - “ Voluntary Academy 6”
  • Managements Group - “ From trade to business”

Languages

English
Upper Intermediate
B2
Russian
Elementary
A2

Timeline

Call Center Manager

Royal Express LLC
08.2023 - 07.2024

İnternship

SOCAR
02.2023 - 05.2023

Volunteer

Binagadi Youth House
02.2022 - 05.2022

Master of Science - Reliability And Operational Efficiency of OOGU

Azerbaijan State Oil And İndustry University

Bachelor of Science - Oil And Gas Installations Engineering

Azerbaijan State Oil And İndustry University
Leyla Zulfaliyeva