Liam J. Stevens
Glendale
Summary
Dynamic professional with extensive experience at Arrowhead Country Club, excelling in customer service and team collaboration. Proven ability to manage golf equipment and events while ensuring guest satisfaction. Strong communication skills and safety awareness contribute to a positive experience for members and guests alike. Committed to enhancing service efficiency and handling customer concerns effectively.
Overview
5
5
years of professional experience
Work History
Outside Services
Arrowhead Country Club (Arcis Golf)
11.2023 - Current
- Management/Maintenance of golf equipment and driving range
- Assist members with golf clubs, carts, bags
- Provide excellent customer service to members and guests
- Provided excellent customer service to members and guests at the golf course.
- Maintained golf carts and equipment to ensure optimal performance and safety.
- Assisted players by delivering supplies and providing course information as needed.
- Set up and organized outdoor events, ensuring a smooth guest experience.
- Monitored course conditions, reporting maintenance needs to the grounds crew.
- Educated guests on club policies and procedures for a positive experience.
- Collaborated with team members to enhance service efficiency during peak hours.
- Handled customer complaints in a professional manner.
Food/Outside Services
The Pinery Country Club (Arcis Golf)
01.2022 - 01.2023
- Handled food orders/delivery and special events for club members and their guests
- Managed/Maintained golf equipment, carts and driving range
- Provided excellent customer service to members and guests
Food Services
Aramark
01.2021 - 01.2023
- Prepared kitchen for daily food preparation
- Handled and delivered food orders for box seat guests
- Assisted cleaning crew with re-setting duties
Education
Bachelor of Finance Candidate -
Grand Canyon University
01.2026
Secondary School -
Show Low High School
01.2021
Skills
- Multitasking
- Interpersonal Communication
- Adaptability
- Team Player
- Time Management
- Strong Communication
- Relationship Oriented
- Customer service
- Team collaboration
- Communication skills
- Professionalism and work ethic
- Cash handling proficiency
- Strong teamwork
- Safety awareness
- Customer relationship management
- Handling customer complaints
Timeline
Outside Services
Arrowhead Country Club (Arcis Golf)
11.2023 - Current
Food/Outside Services
The Pinery Country Club (Arcis Golf)
01.2022 - 01.2023
Food Services
Aramark
01.2021 - 01.2023
Bachelor of Finance Candidate -
Grand Canyon University
Secondary School -
Show Low High School
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