Summary
Overview
Work History
Education
Skills
Languages
Timeline
Team Member Of The Month
Generic

Libny Inzunza

Glendale

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills honed at Yard House. Proven ability to enhance guest experiences through effective relationship management and efficient order delivery practices. Recognized for maintaining high standards in food safety and fostering a welcoming environment, resulting in increased customer loyalty.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience

Work History

Server

Yard House
01.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Food Runner

Yard House
01.2021 - 08.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Host Trainer

Yard House
01.2021 - 08.2025
  • Facilitated seamless communication between front-of-house staff, kitchen personnel, and management teams for optimal efficiency.
  • Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
  • Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
  • Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
  • Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
  • Streamlined reservations process by implementing effective communication strategies among the host team and servers.
  • Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.
  • Ensured adherence to restaurant dress codes among staff members for a professional appearance.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Sales Associate

Charlette Russe
09.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Customer Service Cashier

Walmart
03.2020 - 08.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

Child Development - Social Work

Arizona Christain University
Glendale, Az
05-2025

High School Diploma -

Glendale High School
Glendale, AZ
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Safe food handling
  • Food running
  • Sales expertise
  • Relationship management
  • Allergy awareness
  • Guest seating
  • Order delivery practices

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Yard House
01.2021 - Current

Food Runner

Yard House
01.2021 - 08.2025

Host Trainer

Yard House
01.2021 - 08.2025

Sales Associate

Charlette Russe
09.2020 - 12.2020

Customer Service Cashier

Walmart
03.2020 - 08.2020

Child Development - Social Work

Arizona Christain University

High School Diploma -

Glendale High School

Team Member Of The Month

I have demonstrated exceptional versatility and dedication across multiple roles—bringing energy, precision, and hospitality to every shift. 

  • Delivering Memorable Guest Experiences: As a server, consistently received glowing feedback for attentiveness, menu knowledge, and warm demeanor.
  • Speed & Accuracy: As a food runner, I have ensured every dish was delivered promptly and correctly, maintaining high standards even during peak hours.
  • First Impressions Matter: As a host, I have greeted every guest with genuine enthusiasm, managed waitlists efficiently, and kept the front of house running smoothly.
What the Team Says “LIbny is the kind of teammate you want on every shift—calm under pressure, always smiling, and ready to help.” “She makes guests feel like VIPs and coworkers feel like family.”
Libny Inzunza