Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liliana Gamez

San Luis

Summary

Dynamic professional with a strong background in customer service and administrative support. Known for effective communication and exceptional organizational skills, I excel in resolving conflicts and enhancing client satisfaction. Proven ability to manage multiple tasks while maintaining attention to detail and fostering team collaboration.

Overview

2
2
years of professional experience

Work History

Secretary

Poder Judicial
Mexico
12.2018 - 04.2019
  • Managed scheduling for court hearings and meetings for legal staff.
  • Maintained accurate records and files for case documentation and correspondence.
  • Prepared legal documents and reports as requested by attorneys and judges.
  • Assisted in the coordination of court operations and administrative tasks.
  • Communicated effectively with clients, attorneys, and court personnel daily.
  • Organized and prioritized incoming mail, documents, and requests efficiently.

Customer Service

Coppel
Mexico
08.2017 - 11.2018
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and purchase decisions.
  • Handled cash, credit, and debit transactions efficiently and securely.
  • Maintained a clean and organized checkout area for customer convenience.
  • Resolved customer complaints effectively to enhance satisfaction levels.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Monitored inventory levels and reported shortages as needed to management.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Cecytes
Mexico
06-2008

Some College (No Degree) - English-as-a-Second-Language Education

AWC
San Luis, AZ

Skills

  • Effective communication
  • Team collaboration
  • Attention to detail
  • Conflict resolution
  • Time management
  • Problem solving
  • Organizational skills
  • Interpersonal skills
  • Customer service support
  • Customer service aptitude
  • Customer service experience

Timeline

Secretary

Poder Judicial
12.2018 - 04.2019

Customer Service

Coppel
08.2017 - 11.2018

High School Diploma -

Cecytes

Some College (No Degree) - English-as-a-Second-Language Education

AWC
Liliana Gamez