Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lilly Vance

Avondale

Summary

Administrative Coordinator with a proven track record at Arizona Iron Furniture, enhancing operational efficiency through proactive problem-solving and meticulous file organization. Skilled in data entry and customer service management, I successfully improved administrative processes, leading to significant cost savings while fostering effective team collaboration.


Experienced with animal care, maintenance, and kennel operations. Utilizes effective animal handling techniques to ensure safety and comfort. Knowledge of maintaining cleanliness and supporting basic veterinary procedures.

Overview

5
5
years of professional experience

Work History

Administrative Coordinator

Arizona Iron Furniture
09.2021 - Current
  • Handled over 70 phone calls daily, responding to inquiries from customers, vendors, and other external contacts in a timely and professional manner.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.

Kennel Attendant

Southwest Virginia Veterinary Services
07.2020 - 08.2021
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

Education

Bachelor of Science - Veterinary Science

Arizona State University
Tempe, AZ
01-2029

Skills

  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Team collaboration
  • Inbound phone call handling
  • Documentation and recordkeeping
  • Office inventory management
  • Scheduling appointments
  • Workload management
  • Verbal and written communication
  • Multitasking and organization
  • Phone and email etiquette
  • Staff training
  • Customer service management
  • Handling complaints
  • Quality assurance

Accomplishments

Graduated Highschool as a certified Phlebotomist.

Timeline

Administrative Coordinator

Arizona Iron Furniture
09.2021 - Current

Kennel Attendant

Southwest Virginia Veterinary Services
07.2020 - 08.2021

Bachelor of Science - Veterinary Science

Arizona State University

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Lilly Vance