Lillian Ledoux
Tempe
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Head Coach
Aspire Volleyball
07.2023 - Current
- Current Head Coach of 11 Premier - finishing top ten in the AZ Region
- Motivate athletes through effective goal-setting strategies, resulting in increased drive towards personal improvement.
- Enhance team performance by implementing strategic training plans and conducting regular practice sessions.
- Coordinate summer camps and tryouts for athletes interested in extra training
- Lead in both head and assistant positions in ages ranging from eight to seventeen
Bartender
Zipps Sports Grill & Goldies Sports Cafe
03.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Develop loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assist with staff training, sharing expertise in bartending techniques and customer service best practices.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
Assistant Coach
Spiral Volleyball
11.2021 - 07.2023
- Assistant Coach for 11 and 14UA teams
- 2023 AAU Festival Fiesta 14U 1st Place
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Lead and assisted in youth open gyms, summer league camps, and adult tournament programs
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Assistant Operations Manager
European Wax Center
05.2019 - 02.2022
- Assisted 100 to 150 guests in scheduling and rebooking reservations daily
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
JCPenney
11.2016 - 04.2019
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Science - Criminology, Criminal Justice, and Psychology
Arizona State University-Tempe
05.2023
High School Or Equivalent -
Cherokee Trail High School
05.2019
Skills
- Team Management
- Customer Service
- Event Management
- Professional Networking
- Goal-oriented mindset
Timeline
Head Coach
Aspire Volleyball
07.2023 - Current
Bartender
Zipps Sports Grill & Goldies Sports Cafe
03.2022 - Current
Assistant Coach
Spiral Volleyball
11.2021 - 07.2023
Assistant Operations Manager
European Wax Center
05.2019 - 02.2022
Sales Associate
JCPenney
11.2016 - 04.2019
Bachelor of Science - Criminology, Criminal Justice, and Psychology
Arizona State University-Tempe
High School Or Equivalent -
Cherokee Trail High School
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