Lilly Harrison
Phoenix
Summary
Detail-oriented and personable professional with prior experience as a waitress during high school and college. Eager to rejoin the hospitality industry and leverage strong communication, multitasking, and guest service skills. Seeking a food service position to contribute to a positive team environment and provide excellent customer experiences. Motivated by a genuine passion for hospitality and a desire to reconnect with the fast-paced, people-focused environment of food service.
Overview
4
4
years of professional experience
Work History
Waitress
Hula Hoops Restaurant & Bar
South San Francisco
11.2019 - 05.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues with professionalism.
Waitress
Cafe on Primrose
Burlingame
03.2018 - 10.2018
- Greeted customers and provided excellent customer service.
- Demonstrated knowledge of all menu items, their ingredients, preparation methods, and presentation.
Waitress
Kobeya
San Mateo
03.2017 - 08.2018
- Served food and beverages efficiently to ensure timely delivery.
- Took accurate orders and communicated them to the kitchen promptly.
Cashier
Rays Hawaiian Barbeque
San Mateo
08.2016 - 05.2017
- Managed cash register and handled various payment methods accurately.
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of the front counter area.
Education
Bachelor of Science - Business Administration
Washington State University
Pullman, WA08-2022
Bachelor of Science - Sociology
College of San Mateo
San Mateo, CA12-2020
Skills
- Customer service
- Order accuracy
- Food safety
- Point of sale management
- Customer relationship management
- Queue management
- Time management
- Team collaboration
- Multi-tasking
- Attention to detail
- Menu memorization
- Accurate money handling
References
- Ashley Milton, Advisor, 650-558-2602
- Timmy Leong, Coworker, 415-517-7189
Volunteer Experience
- Volunteer, Presidio, San Francisco, CA, 04/01/13, Worked in a plant restoration
- Volunteer, Golden Gate R-Garden, San Francisco, CA, 12/01/14, Worked on a team of volunteers to help clean waste
Timeline
Waitress
Hula Hoops Restaurant & Bar
11.2019 - 05.2020
Waitress
Cafe on Primrose
03.2018 - 10.2018
Waitress
Kobeya
03.2017 - 08.2018
Cashier
Rays Hawaiian Barbeque
08.2016 - 05.2017
Bachelor of Science - Business Administration
Washington State University
Bachelor of Science - Sociology
College of San Mateo
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