Lily Garner
Phoenix
Summary
College student with availability on weekdays and weekends, excluding Thursdays. Authorized to work in the US for any employer. Strong work ethic and dedication. Eager to contribute skills and knowledge to a professional setting.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Guest Associate
GameStop
08.2022 - Current
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Busser and Game Room Associate
Peter Piper Pizza
12.2021 - 07.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Trained new staff in bussing and cleaning procedures.
- Addressed customer complaints and inquiries to verify satisfaction.
- Arranged tables and chairs for special occasions and events.
Education
General Studies
Estrella Mountain CC
Goodyear, AZHigh school diploma -
Primavera - Online
Phoenix, AZ04-2022
Skills
- Cash register
- Bussing
- Food service
- POS
- Stocking
- Restaurant Experience
- Cleaning
- Expert
- Customer service
- Guest relations
- Strong work ethic
- Language proficiency
- Cross-selling and Up-selling
- Shift change management
- Loyalty promotion
- Financial transactions
- Verbal and written communication
- Issue resolution
- Cash handling experience
- Computer skills
- Detail-oriented
- Payment processing
- Product sales
- Food and beverage area setup
- Complaint handling
- Inventory monitoring
- Flexible schedule
Certification
Food Handler Certification
Timeline
Senior Guest Associate
GameStop
08.2022 - Current
Busser and Game Room Associate
Peter Piper Pizza
12.2021 - 07.2022
General Studies
Estrella Mountain CC
High school diploma -
Primavera - Online
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