Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Brunson

Phoenix,Az

Summary

Professional with strong background in collections, prepared for this role. Adept at resolving outstanding debts and facilitating payments. Strong team collaborator with focus on achieving results and adapting to changing needs. Skilled in negotiation, communication, and conflict resolution. Reliable, efficient, and results-driven with keen eye for detail.

Overview

24
24
years of professional experience

Work History

Collector

AmeriCredit Financial Services
Phoenix, Az
10.1996 - 08.2000
  • Managed customer accounts, ensuring timely collection of overdue payments.
  • Negotiated payment arrangements to improve cash flow and client satisfaction.
  • Conducted thorough account reviews to identify delinquent accounts for follow-up.
  • Maintained accurate records of communications and payment plans in internal systems.

Collector

Associate Creditors Exchange
Phoenix, Az
07.1996 - 10.1996

Working and skiptracing charged-off and pre-charge off MC/Visa

Collector

Nationwide Credit
Phoenix, AZ
10.1995 - 07.1996

Work and Skiptracing on charge-off and Pre-charge off MC and Visa Cards.

Personal Care Assistant

Managed County Health Plan
Phoenix, AZ
03.1993 - 08.1994

Provided Tubal feedings and Personal Care for Terminally ill patients.

Motor Vehicle License/Permit Technician

State of Arizona
Phoenix, AZ
05.1977 - 03.1992
  • Processed and reviewed permit applications for accuracy and compliance with state regulations.
  • Coordinated communication between applicants and regulatory agencies to streamline approval processes.
  • Implemented efficient tracking systems for permit status updates, enhancing workflow visibility.
  • Mentored junior staff in interpreting zoning laws and building codes to ensure adherence to standards.

Food Service Worker

South Mountain Manor
Phoenix, AZ
04.1976 - 12.1976
  • Prepared and served meals in compliance with health and safety regulations.
  • Assisted in inventory management, ensuring stock levels met operational needs.
  • Maintained cleanliness of kitchen equipment and dining areas to enhance guest experience.
  • Trained new staff on food service protocols and customer service standards.

Education

Bachelor of Arts - Business Administration

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
09.1987

High School Diploma - Basic Education

Arizona Department of Education
Phoenix, AZ
07.1986

Skills

Safety procedures

  • Customer research
  • Skip tracing
  • Repayment plan structuring
  • Debt negotiation
  • Account reviews
  • Repayment negotiations

Customer research

Assertiveness

Call center experience

Timeline

Collector

AmeriCredit Financial Services
10.1996 - 08.2000

Collector

Associate Creditors Exchange
07.1996 - 10.1996

Collector

Nationwide Credit
10.1995 - 07.1996

Personal Care Assistant

Managed County Health Plan
03.1993 - 08.1994

Motor Vehicle License/Permit Technician

State of Arizona
05.1977 - 03.1992

Food Service Worker

South Mountain Manor
04.1976 - 12.1976

Bachelor of Arts - Business Administration

Maricopa Community Colleges, South Mountain Community College

High School Diploma - Basic Education

Arizona Department of Education
Linda Brunson