Linda Griffith
Linda Griffith
Surprise
21
years of professional experience
Dynamic professional with experience at Empire Blue Cross Blue Shield, adept at resolving customer inquiries and enhancing satisfaction. Proven skills in managing others and efficient cleaning techniques. Known for implementing process improvements that streamlined service delivery and fostered teamwork, ensuring compliance with safety protocols and operational excellence.
Work History
Construction Cleaner
10 Years- Operated cleaning equipment to maintain safe and tidy construction sites.
- Assisted in removing debris and waste materials from job sites efficiently.
- Followed safety protocols to ensure compliance with industry regulations.
- Supported team members by organizing tools and supplies for daily tasks.
Customer Service Advocate
5 Years 4 Months- Resolved customer inquiries efficiently, ensuring timely and accurate information delivery.
- Assisted in navigating complex insurance processes, enhancing customer understanding and satisfaction.
- Collaborated with team members to streamline service protocols, improving overall response time.
- Educated customers on policy benefits and coverage options to facilitate informed decision-making.
Deli Service Leader
6 Years- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Monitored inventory levels, ensuring adequate stock for customer needs and minimizing waste.
Education
Associate of Science - Business Administration
Skills
Driver's license
Sweeping and mopping
Power tool operation
Loading and unloading
Timeline
Construction Cleaner
Linda Griffith
09.2016 - CurrentRead More
Customer Service Advocate
Empire Blue Cross Blue Shield
06.2011 - 10.2016Read More
Deli Service Leader
Hannaford Bros. Co.
01.2006 - 01.2012Read More
Mildred Elley
Associate of Science from Business Administration
Read More