Linda Horine
Mesa
Summary
Detail-oriented Patient Services Clerk with expertise in healthcare administration. Experienced in managing patient information, scheduling appointments, and coordinating medical services. Enhanced efficiency of patient registration processes, ensuring strict confidentiality and facilitating effective communication for superior patient service.
Overview
44
44
years of professional experience
Work History
Patient Services
Sonora Quest Laboratories
Tempe
09.1976 - 10.2020
- Developed and implemented policies, procedures, and standards for patient services to ensure quality care.
- Developed strategies to improve operational efficiency of the patient services department.
- Analyzed data from various sources such as surveys or call recordings in order to identify trends or opportunities for improvement in patient services.
- Provided administrative support to the patient services team by scheduling appointments, maintaining records and filing documents.
- Collaborated with other teams on projects related to patient services initiatives.
- Assisted in the development of budgets related to patient services operations.
- Maintained accurate documentation of patient care services provided in accordance with hospital standards.
Education
Chandler High School
Chandler, AZSkills
- Patient services
- Patient care assistance
- Attention to detail
- Time management
- Effective communication
- Mail services
Timeline
Patient Services
Sonora Quest Laboratories
09.1976 - 10.2020
Chandler High School