Linda Kile
Vail
Summary
Benefits Administrative with 30 years experience in employee benefits, executing benefits programs (medical, dental, vision, life and disability), management and administration, extensive knowledge of HIPAA, ACA, CAA, and Section 125, and employee wellness. Works with benefits strategies and budget forecasting, and managing projects. Ability to work and deliver in challenging situations, and skilled in interacting with employees at different levels. Excellent analytical and problem-solving, and verbal and written communication skills.
Overview
25
25
years of professional experience
Work History
Benefits Administrator
City of Tucson
01.2024 - Current
- Recruitment of benefits team members
- Supervise and direct benefits team and evaluate their job performance
- Prepare and develop fiscal year budget projections and plan design of coverages offered, working with self-funded and fully-insured plans; working with health fund of approximately $78 million
- Manage strategy, design and implementation of the City’s employee benefits, working with carriers and vendors to provide an optimal benefits portfolio, while working towards reducing costs for the City and employees
- Maintain plan documents, summary plan descriptions, benefit guides, vendor agreements, contracts and other documents related to plan administration
- Manage strategy, design and implementation of the City’s wellness program by collaborating with key individuals and groups to develop a cohesive and holistic wellness program
- Promote wellness resources and increase utilization of programs provided by wellness vendor, healthcare providers and EAP; assist in project management for wellness events
- Work with Procurement to monitor insurance market conditions and trends, and make recommendations for carrier and broker selection, plan limits, deductible and copays to reduce costs for the City and employees
- Ensure regulatory compliance with benefit related state and federal laws in regard to HIPAA, FMLA, COBRA, ACA, CAA, Section 125, etc.
- Stay current with proposed legislation at local, state and federal levels
- Oversee open enrollment processes during 4th quarter
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with a strong sense of personal responsibility
Benefits Supervisor
City Of Denton
09.2020 - 01.2024
- Supervise and direct benefits team and evaluate their job performance
- Prepare and develop fiscal year budget projections and plan design of coverages offered, working with self-funded and fully-insured plans; working with health fund of approximately $27 million
- Manage strategy, design and implementation of the City’s employee benefits, working with carriers and vendors to provide an optimal benefits portfolio, while working towards reducing costs for the City and employees
- Manage strategy, design and implementation of the City’s onsite clinic, working with clinic management services vendor to provide health care services to employees, while reducing costs and lost employee productivity
- Manage strategy, design and implementation of the City’s wellness program by collaborating with key individuals and groups to develop a cohesive and holistic wellness program
- Maintain plan documents, summary plan descriptions, benefit guide, vendor agreements, contracts and other documents related to plan administration
- Promote wellness resources and increase utilization of programs provided by wellness vendor, healthcare providers and EAP; provide project management for wellness events
- Work with Procurement to monitor insurance market conditions and trends, and make recommendations for carrier and broker selection, plan limits, deductible and copays to reduce costs for the City and employees
- Ensure regulatory compliance with benefit related state and federal laws in regard to HIPAA, FMLA, COBRA, ACA, CAA, Section 125, etc.
- Stay current with proposed legislation at local, state and federal levels
- Oversee open enrollment processes during 4th quarter
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with a strong sense of personal responsibility
Benefits Administrator
City of Denton
05.2013 - 09.2020
- Received, directed, and assisted approximately 1,900 City employees, retirees and COBRA participants in Health, Dental, Vision, Life, Short & Long-Term Disability insurance programs—billing, claim issues, premium and payroll issues
- Maintained plan documents, summary plan descriptions, benefit guide, vendor agreements, contracts and other documents related to plan administration
- Participated in development of fiscal year budget projections working with self-funded and fully-insured coverages
- Monitored insurance market conditions and trends and made recommendations for carrier and broker selection, plan limits, deductible and copays
- Participated in strategy, design and implementation of the City wellness program by collaborating with key individuals and groups to develop a cohesive and holistic wellness program
- Promoted wellness resources and increased utilization of programs provided by wellness vendor, healthcare providers and EAP; provided project management for wellness events
- Oversaw annual open enrollment process and conducted meetings
- Responsible for all benefit related events, including annual health fair, financial wellness fair, fitness events, lunch n' learns, etc
- Responsible for all benefit related communications and materials
- Assisted in FMLA/leave and Short & Long-Term Disability claim process
- Ensured regulatory compliance with benefit related state and federal laws in regard to HIPAA, FMLA, COBRA, ACA, etc
- Stayed current with proposed legislation at local, state and federal levels
- Actively participated in or led/facilitated meetings and committees related to benefits, wellness, leave administration and policies
Independent Insurance Agent / Benefits Counselor
Self-employed
01.2011 - 05.2013
- National Agents Alliance Sell individual life insurance, including term, whole, and universal life; annuities
- Block Vision, Prudential, Lincoln Financial, Diversified Employee Benefits, BCI, Ward Services, Axess Global Benefits, National Enrollment Services, Cornerstone VB, BenTech – Assist with face-to-face and phone enrollments, to include health, dental, vision, life/AD&D, disability, worksite products (cancer, critical illness, accident, universal life), FSA, using online enrollment systems and hard copy enrollments; conduct group meetings, benefit fairs
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
Account Executive
Holmes Murphy & Associates, Inc
08.2004 - 01.2011
- Serviced accounts from 2 lives up to 10,000 lives, in fully-insured and self-funded capacity
- Marketed and prepared detailed analysis of benefit plan quotes for clients, to include all lines of coverage / managed renewal process
- Identified new product opportunities to add to existing clients’ portfolios
- Identified sales opportunities through participation in industry events
- Assisted with proposal process for new prospects
- Assisted with plan implementation / open enrollment meetings, new hire orientation meetings
- Prepared communication materials, including employee benefit guides, benefit statements, brochures, flyers
- Served as liaison between client and carriers to assist with service issues
Senior Account Representative
McGriff, Seibels & Williams, Inc
07.1999 - 08.2004
- Serviced accounts from 10 lives up to 10,000 lives, in fully-insured and self-funded capacity
- Marketed and prepared detailed analysis of benefit plan quotes for clients, to include all lines of coverage / managed renewal process
- Identified new product opportunities to add to existing clients’ portfolios
- Identified sales opportunities through participation in industry events
- Assisted with proposal process for new prospects
- Assisted with plan implementation/open enrollment meetings, new hire orientation meetings
- Prepared communication materials, including employee benefit guides
- Served as liaison between client and carriers to assist with service issues
Education
Master of Arts Degree - Teaching and Learning with Technology
Ashford University
Clinton, IA2014
Bachelor of Arts - Education Studies
Ashford University
Clinton, IA2012
Associate of Arts Degree - General Education
Texas Southmost College
Brownsville, TX1982
Skills
- Core Benefits Understanding
- Benefits Strategies in Plan Design and Projections
- Benefits Analysis and Management
- Benefits Program Design
- Critical Thinking
- Complex Problem-Solving
- Problem Resolution
- Program Leadership
- HR Information Systems
- Open Enrollment
- HIPAA Procedures
- Employee Wellness
- Large-Scale Events Planning
Affiliations
- Arizona Women Leading Government Association (AZWLG) - Member
- State & Local Government Benefits Association (SALGBA) – Member, CGBA Designation (2010, Recertified 2015, Lifetime 2020)
- Society of Human Resource Management (SHRM) – Past Member
- Dallas/Texas/National (DAHU/TAHU/NAHU) Association of Health Underwriters – Past-Member
- Dallas/Fort Worth Business on Group Health (DFWBGH) – Past Member
Timeline
Benefits Administrator
City of Tucson
01.2024 - Current
Benefits Supervisor
City Of Denton
09.2020 - 01.2024
Benefits Administrator
City of Denton
05.2013 - 09.2020
Independent Insurance Agent / Benefits Counselor
Self-employed
01.2011 - 05.2013
Account Executive
Holmes Murphy & Associates, Inc
08.2004 - 01.2011
Senior Account Representative
McGriff, Seibels & Williams, Inc
07.1999 - 08.2004
Associate of Arts Degree - General Education
Texas Southmost College
Master of Arts Degree - Teaching and Learning with Technology
Ashford University
Bachelor of Arts - Education Studies
Ashford University
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