Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Independent Contractor / Pickleball Instructor
Self
08.2021 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Introduced new methods, practices, and systems to reduce turnaround time.
Owner/Operator Franchise
Self - Nothing Bundt Cakes
03.2011 - 02.2020
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Generated revenues yearly and effectively capitalized on industry growth.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Owner/President
Silver State Fireplaces
03.2000 - 03.2009
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Some College (No Degree) - SALES, RELATIONSHIP CULTIVATION, FINANCE
SCHOOL OF ENTREPRENEURSHIP
AMERICA, USA
Skills
Sales Expertise
Client Promotions
Customer Relationship Management
Training Programs
Staff Management
Timeline
Independent Contractor / Pickleball Instructor
Self
08.2021 - Current
Owner/Operator Franchise
Self - Nothing Bundt Cakes
03.2011 - 02.2020
Owner/President
Silver State Fireplaces
03.2000 - 03.2009
Some College (No Degree) - SALES, RELATIONSHIP CULTIVATION, FINANCE