Lindsey Blackledge
Eloy
Summary
Dynamic and results-driven professional with a proven track record at Costco, excelling in customer service and food safety. Recognized for enhancing customer satisfaction through high-quality baked goods and effective team collaboration. Adept at inventory management and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Bakery
Costco
01.2022 - 06.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Wine Tasting Room Associate
Thomas Allen Winery
01.2019 - 10.2020
- Contributed to positive online reviews by consistently delivering exceptional service to all tasting room visitors.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
- Managed inventory of wines and merchandise, ensuring adequate stock levels for daily operations and special events.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Handled cash transactions accurately and efficiently while maintaining a high level of customer service.
- Provided informed wine suggestions to tasting room guests.
- Managed tasting room inventory.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Poured wines according to quality and service standards.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Maintained tasting room retail area and created merchandise displays.
- Demonstrated adaptability in accommodating diverse groups of guests, including large parties or those with special needs or requests.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
- Participated in staff meetings to discuss strategies for improving sales performance and enhancing overall guest satisfaction.
Lead Tasting Room Associate
Jesses Grove Winery
01.2017 - 06.2019
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Coordinated with kitchen staff on food pairings for wine flights, ensuring optimal flavor combinations that delighted guests' palates.
- Supported marketing efforts by capturing guest contact information for future outreach campaigns.
- Utilized social media platforms effectively as a tool for promotion and brand awareness within the local community.
- Developed strong product knowledge to provide accurate information about the winery''s offerings to customers.
- Assisted in training new team members on tasting room procedures, policies, and best practices for customer engagement.
- Provided attentive service to guests by anticipating needs and promptly addressing requests or concerns.
- Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
- Managed tasting room inventory.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Poured wines according to quality and service standards.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Maintained tasting room retail area and created merchandise displays.
- Participated in staff meetings to discuss strategies for improving sales performance and enhancing overall guest satisfaction.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
Education
Associate Of Business Administration -
Truckee Meadows Community College
Reno, NVSkills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Cleanliness standards
- Adaptive and creative
- Time management
- Opening and closing duties
- Stock rotation
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Creative problem solving
- Inventory management
- Health and safety regulations management
- Multitasking
- Critical thinking
- Active learning
Timeline
Bakery
Costco
01.2022 - 06.2023
Wine Tasting Room Associate
Thomas Allen Winery
01.2019 - 10.2020
Lead Tasting Room Associate
Jesses Grove Winery
01.2017 - 06.2019
Associate Of Business Administration -
Truckee Meadows Community College
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