Lindsey Suddath
Tucson
Summary
Enthusiastic and motivated individual passionate about customer service and increasing skill set. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Jack In The Box
07.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective customer satisfaction rates.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Customer Service Associate
Mc Donalds
01.2018 - 06.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Cross-trained and provided backup support for organizational leadership.
- Used POS system to enter orders, process payments and issue receipts.
- Assembled and prepared orders following proper food safety requirements.
- Maintained clean and comfortable environment.
Customer Service Representative, Cashier
Circle K Convenience Store
02.2016 - 06.2017
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Promptly operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained clean, organized, stocked and comfortable environment.
Customer Service Representative
Brueggers Bagels
04.2013 - 11.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Addressed customer needs and made product recommendations to increase sales.
- Assembled and prepared orders following proper food safety regulations.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained clean, organized and comfortable environment.
Education
GED -
Pima Community College
Tucson, AZSkills
- Customer Service and Assistance
- Exceptional Communicator
- POS System Operations
- Merchandise Upselling
- Hospitality and Accommodation
- Calm under pressure
Timeline
Customer Service Associate
Jack In The Box
07.2020 - 03.2021
Customer Service Associate
Mc Donalds
01.2018 - 06.2019
Customer Service Representative, Cashier
Circle K Convenience Store
02.2016 - 06.2017
Customer Service Representative
Brueggers Bagels
04.2013 - 11.2013
GED -
Pima Community College
Similar Profiles
Maria AyalaMaria Ayala
General Manager at Spring Valley Jack Llc ( Jack In The Box)General Manager at Spring Valley Jack Llc ( Jack In The Box)
Victor TorresVictor Torres
Team Lead at Jack in the BoxTeam Lead at Jack in the Box
Landrea' CollinsLandrea' Collins
Restaurant Manager at Jack in the BoxRestaurant Manager at Jack in the Box
Adriana Barron SustaitaAdriana Barron Sustaita
Cook at Jack in the BoxCook at Jack in the Box
Heather WilfordHeather Wilford
Senior Project Manager at ASSA ABLOY Inc.Senior Project Manager at ASSA ABLOY Inc.