LIONNEL HAKIZIMANA
Phoenix
Summary
Dedicated Behavioral Health Technician delivering direct support and monitoring to enhance client well-being. Effectively communicates behavior changes to healthcare teams, ensuring timely interventions and fostering resilience in clients facing emotional challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Driver
Grand Lux LLC,UBER,LYFT,VEYO
Phoenix
09.2024 - Current
- Ensured passenger safety through adherence to traffic laws and regulations.
- Communicated effectively with passengers to enhance their travel experience.
- Navigated city routes efficiently for multiple ride-sharing platforms.
- Utilized ride-sharing apps for optimal route planning and scheduling.
- Managed time efficiently by planning trips accordingly based on road conditions.
- Utilized GPS navigation systems in order to plan the most efficient routes possible.
- Delivered goods to customers safely and securely. to customers safely and securely.
Behavioral Health Technician (BHT)
St Luke'Behavioral Health Center
Phoenix
01.2022 - 09.2024
- Provide direct behavioral health support, monitor behaviors, assist with daily living skills, and apply de-escalation techniques in a structured BDF setting.
- Monitored client behavior and reported changes to healthcare team to ensure timely interventions and support.
- Provided emotional support to clients facing challenges, fostering a trusting environment for open communication.
- Assisted clients with daily living activities and personal care needs to enhance their independence and well-being.
- Ensured patient safety by conducting regular safety checks throughout the facility. in all areas of the facility.
- Documented client progress and maintained accurate records for compliance.
- Accompanied patients to medical and counseling appointments.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
Behavioral Health Technician (BHT)
Zenith Behavioral Health
Phoenix
01.2021 - 06.2022
- Provided crisis intervention services to patients in need.
- Facilitated therapeutic activities that improved clients' emotional and social well-being.
- Monitored client behavior and reported significant changes to the treatment team.
- Documented client progress and behaviors accurately for effective care coordination.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care delivery.
- Provided emotional support to clients during challenging situations, fostering resilience and coping skills.
- Conducted daily client rounds to monitor well-being and ensure safety. and tracked client movements.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Developed outreach and referral initiatives for mental health counseling services, enhancing client access to support.
Behavioral Health Case Manager
Neuro-Psychiatric Hospital Caraes Ndera
Kigali
03.2015 - 05.2020
Education
Bachelor's Degree - International Relations
Kigali Independent University
RwandaSkills
- * Crisis intervention and de-escalation
* Patient observation and monitoring
* Behavioral health support
* Documentation and charting
* Team collaboration
* Communication skills
* HIPAA compliance and confidentiality
* Patient safety and supervision
* Active listening
* Conflict resolution - Route navigation
- Ride-sharing app utilization
- Vehicle inspection
- Defensive driving
Languages
English
Professional
French
Professional
Swahili
Professional
Certification
- CPR/First Aid Certification
- HIPAA Certification
- Home Health Aide, Nurse Aide, and Caregiver Certification Course
- fingerprint
Timeline
Professional Driver
Grand Lux LLC,UBER,LYFT,VEYO
09.2024 - Current
Behavioral Health Technician (BHT)
St Luke'Behavioral Health Center
01.2022 - 09.2024
Behavioral Health Technician (BHT)
Zenith Behavioral Health
01.2021 - 06.2022
Behavioral Health Case Manager
Neuro-Psychiatric Hospital Caraes Ndera
03.2015 - 05.2020
Bachelor's Degree - International Relations
Kigali Independent University