Lisa Detro
Chandler,AZ
Summary
I am looking to utilize my skills and build new ones with a company that takes pride in the service they provide, as much as I do. I am an upbeat person that always holds a positive attitude.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office/Customer Support
Chips Unlimited, INC
11.2016 - 11.2025
Process orders. Customer support. Shipping when needed. Ship all UPS orders and close out all Customer Pick up orders. Credit card processing. Executive assistance when needed. Order all office supplies. Help in production when needed. Other tasks as assigned.
Operations Mgr
Jack Travis Logistics
Phoenix , AZ
06.2014 - 08.2016
Ran complete operations of this small company. Including, billing, data entry, loading/unloading trucks (forklift and by hand), Payment processing, Inventory, UPS shipping, locating and booking loads. Other tasks as assigned.
Shipping Coordinator
ITC Mfg
Phoenix , AZ
11.2011 - 06.2014
Managed all daily shipping. Included rate negotiations, booking trucks and preparing all documents for shipping. Assisted with annual inventory. Other tasks as assigned.
Independent Beauty Consultant
Mary Kay Cosmetics
Hacienda Heights , CA
01.2009 - 11.2011
Cosmetic Sales
- Advised clients on skincare routines and product selections to enhance beauty goals.
- Conducted personalized consultations to assess individual needs and preferences in cosmetics.
Operations Mgr
Dependable Logistics Solutions
Los Angeles, CA
10.2007 - 02.2009
Managed a team of operations consultants. Each team member was responsible for doing quotes, booking trucks closing out the orders, and processing paperwork.
Billing/Weights Mgr
Dependable Highway Express
Los Angeles, CA
09.2005 - 10.2007
Brought on to help manage the billing team. Review the errors and their techniques to implement a plan to drop the billing error percentages. Weights and Research was a job that they created since they did not have anyone qualified to run the program. Analyzed shipping documents and freight to be sure that paperwork matched the shipment.
Operations Specialist
NTS Transport
Santa Fe Springs, CA
09.1998 - 04.2003
Ran freight quotes, booked trucks, entered orders and invoiced once complete.
Education
High School Diploma -
Blair High School
Pasadena, CA06.1992
Skills
- Supportive interpersonal skills
- Collaborative teamwork
- Client support
- Effective problem resolution
Certification
- Hazardous Materials Certified
- National Motor Freight Traffic Association Certificate of Achievement
- Customer Service and Communications Certificate of Completion
- Sexual Harassment Training Certification
- Freight Rates, Freight billing, Customer Service, Freight Inspections, Carrier negotiations, accounts payable, load/driver tracking, load assignments, shipping/receiving, warehouse inventory, scanning and filling of documents and multiple other duties as assigned.
Timeline
Office/Customer Support
Chips Unlimited, INC
11.2016 - 11.2025
Operations Mgr
Jack Travis Logistics
06.2014 - 08.2016
Shipping Coordinator
ITC Mfg
11.2011 - 06.2014
Independent Beauty Consultant
Mary Kay Cosmetics
01.2009 - 11.2011
Operations Mgr
Dependable Logistics Solutions
10.2007 - 02.2009
Billing/Weights Mgr
Dependable Highway Express
09.2005 - 10.2007
Operations Specialist
NTS Transport
09.1998 - 04.2003
High School Diploma -
Blair High School
Summary
With my positive attitude, management skills, organization skills, and the pride that I hold in all that I do, I would be a great asset to any company. I am always the first one to show up everywhere I go, and never hesitate to lend a helping hand, no matter the task.