Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisa Goldsmith

Flagstaff

Summary

Dynamic and dedicated employee with extensive experience in customer service at Panera Bread, Chick-fil-A, and Publix Grocery Store. Proven ability to enhance customer satisfaction through attentive service and effective issue resolution. Skilled in money handling and maintaining a clean environment. Demonstrate reliability and a strong work ethic in fast-paced settings. Punctual and honest. Strive to meet customer's needs. Diligent and responsible, as well as well-organized and dependable.

Overview

4
4
years of professional experience

Work History

Cashier & Bagger

Publix Grocery Store
05.2023 - 04.2025
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Assisted with maintaining organized store appearance.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.

Front of House Employee

Chick-fil-A
05.2021 - 05.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Dishwasher

Panera Bread
11.2020 - 04.2021
  • Kept kitchen and dining room areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

Associate Degree in General Studies - Music Performance

Georgia Military College
Columbus, GA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Money handling
  • Reliability and punctuality
  • Professionalism and courtesy
  • Issue resolution
  • Attention to detail

Languages

English
Native or Bilingual
Japanese
Limited Working

Timeline

Cashier & Bagger

Publix Grocery Store
05.2023 - 04.2025

Front of House Employee

Chick-fil-A
05.2021 - 05.2023

Dishwasher

Panera Bread
11.2020 - 04.2021

Associate Degree in General Studies - Music Performance

Georgia Military College

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Lisa Goldsmith