Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Why should you choose me?
References
Timeline
Generic
Lisa Jones

Lisa Jones

Mesa

Summary

Proven customer service professional with three years of experience in retail, excelling in both associate and managerial roles. Achieved promotion within six months, overseeing operations across four departments in a high-volume store. Demonstrates strong leadership skills and thrives in fast-paced environments, consistently delivering exceptional support to customers. Positive inviting attitude ready to give customers the best experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Manager

Walmart
Forest Lake
08.2022 - 01.2025
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Supervised daily operations and team activities in a fast-paced retail environment.
  • Ensured compliance with safety protocols and store procedures during shifts.
  • Coordinated team schedules to optimize coverage during peak hours.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.

Hostess/Busser/Server

The Beaches Steak House
New Richmond
08.2018 - 12.2019
  • Greeted guests warmly upon arrival, seating them promptly.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted servers in bussing tables when needed during busy periods.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Some College (No Degree) - Psychology

Arizona State University
Tempe, AZ

Skills

  • Customer service
  • Team management
  • Strategic planning
  • Excellent communication
  • Self motivation
  • Team development
  • Performance management
  • Organizational skills
  • Problem-solving
  • Task prioritization
  • Conflict resolution
  • Safety compliance
  • Good judgment

Affiliations

  • I love to play volleyball!
  • I have been in dance since I was 4 years old!
  • I have 2 beautiful nieces I love spending time with!

Certification

  • Drivers licenses, with reliable transportation.

Why should you choose me?

  • I bring three years of customer service experience where I’ve learned how to make every guest feel valued and comfortable. I know how important first impressions are, especially in a high-end restaurant, and I take pride in greeting people with professionalism and warmth. I’m reliable, quick to adapt in busy situations, and genuinely enjoy helping guests feel welcome from the moment they walk in.

References

References available upon request.

Timeline

Team Manager

Walmart
08.2022 - 01.2025

Hostess/Busser/Server

The Beaches Steak House
08.2018 - 12.2019

Some College (No Degree) - Psychology

Arizona State University

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Lisa Jones