Lisa Martin
Peoria
Summary
Highly motivated Claims Representative seeking a long-term position where I can utilize my clinical and administrative skills in a fast-paced environment. Excellent interpersonal and communication skills, and able to work with diverse groups of people.
Overview
10
10
years of professional experience
Work History
Body Shop Estimator
Bruce's auto Body shop
Glendale
10.2015 - 04.2025
- Created estimates for insurance companies, detailing parts and labor costs.
- Met with customers to explain the repair process and answer questions.
- Matched and mixed paint to ensure perfect color matching.
- Researched part availability to reduce repair timeframes.
- Advised customers on repair processes and timelines.
- Corresponded with insured or agent to obtain information or inform of account status or changes.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Ordered parts required for vehicle repairs.
Education
Graduate Certificate - Medical Assistant
Everest College
Burr Ridge, IL03-2010
High School Diploma -
Lockport Township High School
Lockport, IL06-1996
Skills
- Estimating costs
- Parts ordering
- Vehicle inspection
- Paint matching
- Repair documentation
- Customer service
- Effective communication
- Inventory management
- Attention to detail
- Insurance coordination
- Organizational skills
- Multitasking
- Multitasking Abilities
- Color sanding
- Excellent work ethic
- Professionalism
Administrative skills
- Record Keeping
- Insurance Verification
- data entry
- microsoft excell
- book keeping microsoft office
- microsoft word
Timeline
Body Shop Estimator
Bruce's auto Body shop
10.2015 - 04.2025
Graduate Certificate - Medical Assistant
Everest College
High School Diploma -
Lockport Township High School
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