Litzy Carillo

I worked with Douglas Fire Department for 6 months as a ride along through Arizona at work

- I helped them restock supplies in the ambulance

- they helped me learn how medications work, how everything works at the ambulance, how they manage their patient's emergencies, and everything related to EMS calls

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Entered and processed patients' prescriptions into internal system.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.