Llandel Gonzalez
Glendale
Summary
Dedicated and dependable professional consistently delivering exceptional customer service. Demonstrated ability to thrive in a fast-paced, multicultural setting, collaborating effectively with colleagues. Self-motivated and capable of independently executing assigned tasks with minimal supervision. Eager learner, always seeking opportunities to acquire new skills and assume additional responsibilities to drive productivity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Lead
Southwest Kidney Institute, PLC
06.2023 - Current
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Aided in training new medical assistants on office protocols and clinical procedures
- Assisted with administrative tasks such as filing documents or processing paperwork
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Responded quickly during emergencies or urgent situations within the clinic setting
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Assisted with patient billing processes, including verifying insurance coverage and submitting claims
- Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
- Collaborated with the pharmacy department to ensure timely prescription refills for patients
- Achieved XX% improvement in patient satisfaction scores through attentive and compassionate care
Medical Assistant
Desert mission
03.2022 - 06.2023
- Did6 months for general surgery and also did .5 as medical assistant float work all type of providers
- I did billing and coding and also did referral work with general schedule surgery for hospital IN honor health for HonorHealth John C
- Lincoln Medical Center and learn how to injections for primary care as well working side by side with Alicia Mangram, MD
Medical Assistant
AZ Integrated Neuro Spine & Pain
09.2021 - 02.2022
- Recorded patient history
- Also working with two provider with Mona mehta MD and Alana Hurwitz NP and work fews doctors when there MA not here to covers did travel with both of my providers
- Updated care plans
- Contacted patients for appointment reminders
- Performed numerous administrative duties
- Measured accurate vital signs
- Assisted in minor procedures
- Assisted with charting
- Cleaned patient rooms
Medical Assistant
Intensive Treatment Systems, LLC
02.2019 - 02.2021
- Blood pressure
- Vitals
- Drugs screening
- Urine samples
- Blood draws
- Did records
- Place billing order urine samples
Caregiver
Total Care Connections
05.2018 - 01.2020
Baby Sitter
11.2016 - 02.2018
- Took care of3 kids Monday-Friday7am-4pm
- Removed hazards and develop appropriate boundaries and rules to create a safe environment for children
- Instructed and assisted children in the development of health and personal habits, such as eating, resting, and toilet behavior
- Assigned appropriate chores and praised targeted behaviors to encourage development of self-control, self-confidence, and responsibility
Caregiver
Self Employment
01.2012 - 08.2016
- Worked with patient that has schizophrenia and bipolar
- Maintained records of patient care, condition, progress, or problems
- Provided patients and families with emotional support
- Checked patients pulse, temperature, and respiration
- Performed a variety of duties as requested by client, such as obtaining household supplies or running errands
- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert
- Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Instructed or advised clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care
- Planned, shopped for, or prepared nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Transported clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
Education
High school diploma or GED -
VISTA HIGH SCHOOL
Yuma, AZ08.2016
Skills
- Caregiver (7 years)
- Medical records
- Bilingual
- Phlebotomy
- Triage
- Primary care (1 year)
- Customer service
- Experience Administering Injections (4 years)
- HIPAA
- Patient monitoring
- Vital signs
- Microsoft Office
- Vital Signs (4 years)
- EMR systems
- Bilingual (10 years)
- Blood sampling
- Medical Assisting (4 years)
- Hospital experience
- Medical terminology (4 years)
- Spanish
- Documentation review
- Medical terminology
- Meal Preparation
- EKG
- Communication skills
- EHR systems
- EMR Systems (4 years)
- Medical office experience (2 years)
- Medical coding
- Behavioral health
- Patient Care (7 years)
- Home Care (7 years)
- Baby sitter
Certification
- Certified Phlebotomy Technician Present
- BLS Certification Present
- CPR Certification
- Certified Medical Assistant
Languages
English - Expert
Spanish - Fluent
Assessments
- Work motivation — Proficient February2022
- Level of motivation and discipline applied toward work
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Medical Assistant Lead
Southwest Kidney Institute, PLC
06.2023 - Current
Medical Assistant
Desert mission
03.2022 - 06.2023
Medical Assistant
AZ Integrated Neuro Spine & Pain
09.2021 - 02.2022
Medical Assistant
Intensive Treatment Systems, LLC
02.2019 - 02.2021
Caregiver
Total Care Connections
05.2018 - 01.2020
Baby Sitter
11.2016 - 02.2018
Caregiver
Self Employment
01.2012 - 08.2016
High school diploma or GED -
VISTA HIGH SCHOOL
Similar Profiles
Erika O'BannonErika O'Bannon
Practice Manager at Southwest Kidney Institute, PLCPractice Manager at Southwest Kidney Institute, PLC
Maria De La OssaMaria De La Ossa
Medical Assistant at Southwest Kidney InstituteMedical Assistant at Southwest Kidney Institute
Ashlie ApodacaAshlie Apodaca
Medical Assistant at Southwest Kidney CareMedical Assistant at Southwest Kidney Care
Angelica WrobelAngelica Wrobel
Cleaning Professional at True View Windows & GlassCleaning Professional at True View Windows & Glass
Anastasia EllisAnastasia Ellis
Client Success Specialist at National Debt ReliefClient Success Specialist at National Debt Relief