Logan Burkhardt
Chandler
Summary
Offering positive attitude and strong willingness to learn and develop in dynamic environment. Delivers understanding of customer service fundamentals and excellent communication skills, emphasizing adaptability and teamwork. Ready to use and develop organizational and interpersonal abilities in desired role.
Overview
4
4
years of professional experience
Work History
Outside Service Attendant
Superstition Mountain Golf & Country Club Real Estate - Rabold Group
02.2024 - 02.2025
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Supported pro shop staff in maintaining accurate records of inventory, club rentals, and other essential items.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
- Ensured proper storage of guest belongings by securely organizing clubs in the bag room or other designated areas.
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose.
Outside Golf Operations
Ocotillo Golf Club
12.2021 - 05.2022
Restaurant Busser
The Stillery
05.2021 - 12.2021
- Collected cash payments from customers and made change and charge purchases to customers' credit cards, providing customers with receipts
- Cleaned parking areas, offices, restrooms, or equipment and removed trash
- Operated car washes
- Cleaned windshields
- Provided product information and resolved concerns to assist customers
- Assisted with new hire orientation and employee training
- Located items requested by customers
- Provided efficient and courteous service to customers at all times
- Can operate golf course machinery
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Removed plates and glasses from tables after meals
- Provided special seating and silverware for families with young children
- Refilled glasses with drinks and replenished condiment shakers
- Restocked and cleaned facility restrooms and stalls
- Moved tables and chairs according to expected customer numbers
- Assisted waitstaff by bringing out food and dessert plates
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Served ice water, coffee, rolls and butter to patrons
Education
Marketing - Business/Marketing
Arizona State University
Tempe, AZ05.2026
Skills
- Patron Satisfaction
- Strong work ethic
- Customer Interaction
- Special Assignments
- Customer service and assistance
- Heavy lifting
Timeline
Outside Service Attendant
Superstition Mountain Golf & Country Club Real Estate - Rabold Group
02.2024 - 02.2025
Outside Golf Operations
Ocotillo Golf Club
12.2021 - 05.2022
Restaurant Busser
The Stillery
05.2021 - 12.2021
Marketing - Business/Marketing
Arizona State University
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