Summary
Overview
Work History
Education
Skills
Strengths And Competencies
Certification
Languages
Timeline
Generic
LOGAN CHIARINI

LOGAN CHIARINI

Gilbert

Summary

Former customer-experience focused retail and operations worker with a background in both consumer-facing and back-end support. An outstanding and hardworking self-starter able to operate independently or collectively, I have a talent for communicating, learning new skills, and adapting to changing responsibilities. Currently more technically focused within the realm of AV and its intricacies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Technician

Level 3 Audiovisual
09.2023 - Current

Invited back to Level 3 in an effort to grow the install team as we began to get busy again. I've since made it my continued goal to grow and expand in order to become an integral part of the AV world.

- Plentiful familiarity with the various systems L3AV installs as well as the standards/practices we uphold.

- Consistent project updates and communication with project managers, operational management, and fellow employees.

- Growing knowledge and comfort with AVoip, Dante, Q-Sys, etc. - Present experience with configuring systems as well as troubleshooting issues.

Gaming Supervisor

Champions Gaming
12.2021 - 06.2022
  • Recruited to open and operate a family entertainment center in a new, 320-acre multi-use sports complex, leading a team of five members, and instrumental in developing the processes for redemption and inventory management
  • Implemented redemption system, hardware, and processes for ordering, maintaining, auditing, and reporting an onsite 52,000 item inventory, including 1,100 SKUs and 4,000 units redeemed per month on average
  • Leads a team of five part-time staff members in events, redemption, and equipment support with an employee retention rate over 85%
  • Coordinated installation of 75+ arcade machines into the facility, overseeing power and internet requirements and card redemption systems support for 100+ units
  • Administers troubleshooting, testing, and repairs including corresponding with distributors and vendors to isolate corrective actions, identifying replacement parts, creating and submitting costs estimates, and ordering, tracking, installing and returning advanced, replacement, and warranty parts

Freight Team Associate

The Home Depot
02.2021 - 12.2021
  • Originally brought on to the Freight Team to supplement a waning workforce, I transitioned from a single department lead to now successfully supporting multiple departments' freight and overnight operations including receiving, inventory processes, product stocking and display
  • Performed a full-steel inventory audit, pulling down and reviewing several hundred pallets of product and eliminated 95% of internal 'no location' tags and missing SKUs
  • Reimagined and implemented new product displays for five departments, including end caps and promotional areas to address 53% plan target, resulting in 102% plan performance and 29% reduction in back-stock clearing inventory space for new seasonal items

Apprentice Fabricator

Capitol Engineering Co
10.2020 - 01.2021
  • Invited to apprentice under a group of master fabricators, I spent four months hands-on interpreting blueprints, diagrams, and specifications, delivering a range of repairs and component items
  • Fabricated and repaired fixtures, and other metal objects and structures
  • Operated welding equipment, drill presses, power and hand tools
  • Tested products and functionality, troubleshooting and quality control
  • Reporting and review submissions

Photographer

Lifetouch
09.2019 - 07.2020
  • After apprenticing under a photographer for some years, I embraced an opportunity to explore photography as a profession, helping to develop my customer service and sales skills
  • Operated a mobile studio and over six months, supported 8,000+ diverse clients including schools, churches, businesses, and individuals

Barista/Cashier

Chocolaterie Stam
07.2018 - 07.2019
  • Converting a part-time summer break position into a year-long experience, I learned and applied transferable retail storefront and customer service skills in a frontline role
  • Customer service and order processing, utilizing POS systems, credit card machines, and handling cash transactions
  • Opening and closing of the store, including setting counters, product, beverage units, and daily financials
  • Stocking and inventory management
  • Food and drink preparation
  • General janitorial and maintenance services of the facility
  • In-person training of new hires and ongoing process coaching

Education

Computer Sciences -

Des Moines Area Community College
05.2019

Skills

  • Multitasking Skills
  • Project Management
  • Business Process
  • Collaboration & Teamwork
  • Effective Team Leader
  • System installation
  • Troubleshooting systems
  • Effective communication
  • Customer engagement
  • Quality control
  • Root-cause analysis

Strengths And Competencies

  • Multitasking Skills
  • Project Management
  • Business Process
  • Collaboration & Teamwork
  • Effective Team Leader

Certification

- Osha 10

- CTS

- Tesira 101

Languages

English
Native or Bilingual

Timeline

Field Technician

Level 3 Audiovisual
09.2023 - Current

Gaming Supervisor

Champions Gaming
12.2021 - 06.2022

Freight Team Associate

The Home Depot
02.2021 - 12.2021

Apprentice Fabricator

Capitol Engineering Co
10.2020 - 01.2021

Photographer

Lifetouch
09.2019 - 07.2020

Barista/Cashier

Chocolaterie Stam
07.2018 - 07.2019

Computer Sciences -

Des Moines Area Community College
LOGAN CHIARINI