Logan Glasco
Chandler
Summary
Systems Administrator 2 with a proven track record at FIS Global, excelling in server management, cloud administration, and Microsoft Related Architecture. Adept at enhancing security through proactive assessments and automation. Passionate about optimizing infrastructure and delivering exceptional support, while fostering collaboration across teams to achieve outstanding results. Currently pursuing DP-900/AZ-104 certifications.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Systems Administrator II
FIS Global
10.2022 - Current
- Supporting enterprise-scale infrastructure for financial institutions, managing 1,000+ servers, and ensuring 99.9% uptime.
- Administering and securing Active Directory and Entra ID (Azure AD), managing accounts, groups, and authentication methods.
- Configure and maintain DNS, DHCP, and IPAM services to support distributed environments.
- Automate administrative tasks with PowerShell scripts, including user provisioning, group management, and patch deployments.
- Support hybrid environments with VMware, Hyper-V, and Azure VMs.
- Administer O365 suite, including Exchange, Intune, Defender, Teams, and SharePoint.
- Manage Citrix GI infrastructure, gold image updates, and application publishing.
- Oversee SSL certificate lifecycle in IIS, including CSR generation, binding, and renewals.
- Use monitoring tools (SolarWinds, SevOne, Zabbix) to proactively identify and resolve system issues.
- Partnered with internal teams and vendors to deliver infrastructure upgrades, and resolve escalated incidents.
Systems Administrator
PNI INC
05.2021 - 10.2022
- Provided Active Directory account management and domain administration for SMB and enterprise clients.
- Supported Windows Server 2008-2019 including patching, deployments, and maintenance.
- Configured and maintained networking equipment (Cisco, Aruba, Sophos) and firewalls (SonicWall, Cisco ASA, Sophos XG/XS).
- Managed system backups with Barracuda, Veeam, and Symantec.
- Implemented and maintained SSO and MFA platforms (LastPass, Duo, Microsoft Authenticator).
- Performed security testing and vulnerability assessments using Rapid7/Nexpose.
Service Desk Lead
Spring Venture Group
02.2018 - 05.2021
- Led IT support for 1,000+ users in a fast-paced healthcare insurance environment.
- Administered Active Directory, O365, and GSuite environments.
- Provided endpoint support across Windows, macOS (Jamf), and cloud-based applications (AWS, Five9, 3CLogic).
- Managed tickets and workflows in ServiceNow, Jira, and Confluence.
- Assisted in opening and supporting a new satellite office in Scottsdale, AZ.
Education
High School Diploma -
Santa Fe R-X
Alma, MO04-2016
Skills
- Server Management
- Cloud Administration
- Network Configurations
- Security Assessments
- Virtualization Technologies
- Citrix Infrastructure management
- Obtained Microsoft AZ-900 Certification
- Working towards DP-900 and AZ-104 currently
Certification
- Microsoft AZ-900
Timeline
Systems Administrator II
FIS Global
10.2022 - Current
Systems Administrator
PNI INC
05.2021 - 10.2022
Service Desk Lead
Spring Venture Group
02.2018 - 05.2021
High School Diploma -
Santa Fe R-X