Logan J. Pennick
Doctor Deals
Peoria
6
years of professional experience
Detail-oriented Economics graduate with hands-on experience in healthcare patient access, insurance verification, and financial transactions. Proficient in Excel and SQL, with a track record of analyzing data, optimizing processes, and delivering cost-efficient solutions. Strong problem-solving abilities and effective communication skills enhance collaboration in fast-paced settings, ensuring accuracy and confidentiality in sensitive information.
Work History
Public Access Service Representative
2 Years 1 Month- Provided exceptional customer service, enhancing patient satisfaction through effective communication.
- Collaborated with healthcare teams to streamline intake processes and reduce wait times.
- Facilitated patient access by verifying insurance eligibility and benefit information.
- Facilitated collection of funds to ensure financial accuracy.
Package Shipper/ Inventory Management Specialist
5 Years 3 Months- Managed inventory levels, optimizing stock availability for efficient order fulfillment.
- Oversaw packing procedures, maintaining product integrity during transit.
Cashier/ Shelf Stocker
2 Years 3 Months- Increased sales by 5% by reorganizing aisle and emphasizing the more desired products
- Trained and Mentored 2 new employees while the regular trainer was out sick
- Recommended new promotional ideas which increased traffic in the store that week by 35%
- Increased customer satisfaction with my communication skills, often leading to great reviews online
Education
Bachelor of Science - Economics
- Awards: New American University Scholarship – President’s Award
- GPA: 3.90
- Summa Cum Laude Graduate
Skills
Insurance verification
Effective recordkeeping
Patient confidentiality
Customer service excellence
Strong interpersonal skills
Patient access
Timeline
Public Access Service Representative
Banner Health
07.2024 - CurrentRead More
Package Shipper/ Inventory Management Specialist
Doctor Deals
05.2021 - CurrentRead More
Cashier/ Shelf Stocker
Peoria Discount Grocery
05.2020 - 08.2022Read More
W. P. Carey School of Business, At Arizona State University
Bachelor of Science from Economics
Read More
Leadership Experience
- Leaders Academy, Arizona State University, Tempe, AZ August 2022 – Present
- Solve difficult and unfamiliar challenges with creative solutions in order to help others
- Kin Group Leader, Glendale Preparatory Academy, Peoria, AZ August 2021 – May 2022
- Invented fun games and activities to get 25 younger students to engage with the school more actively
- Provided advice to 25 younger students to help them succeed as they continue their journeys through school