Summary
Overview
Work History
Education
Skills
Timeline
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Logan McNatt

Mesa

Summary

Dynamic and detail-oriented Personal Shopper at Walmart, recognized for exceptional customer service and accuracy in order fulfillment. Proven ability to manage multiple tasks while maintaining high satisfaction ratings. Skilled in decision-making and merchandise selection, fostering strong client relationships and ensuring timely deliveries. Committed to enhancing team performance and customer experiences.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
01.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Assisted clients in managing returns and exchanges, ensuring hassle-free process that maintained their trust in service.
  • Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Contributed to team objectives in fast-paced environment.

Bird Seed Manufacturer

Christine’s Chop Shop
08.2024 - 02.2025
  • Worked with raw materials to develop complete and commercially viable products.
  • Slice, chop, and stack vegetables on to trays for dehydration and freeze drying
  • Mix different seeds and grains together to make certain products
  • Package and label the products to be shipped to the customers

Education

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Gilbert High School
Gilbert, AZ
05.2018

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Heavy lifting
  • Verifying order accuracy
  • Merchandise selection
  • Delivery procedures
  • Teamwork and collaboration
  • Time management
  • Multitasking Abilities
  • Problem-solving
  • Organizational skills
  • Food safety and sanitation
  • Customer satisfaction
  • Reliability

Timeline

Bird Seed Manufacturer

Christine’s Chop Shop
08.2024 - 02.2025

Personal Shopper

Walmart
01.2021 - Current

Maricopa Community Colleges, Mesa Community College

Gilbert High School

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Logan McNatt